FAY NHAM

** ******* **** *******, ** ***** 646-***-**** ac3xa3@r.postjobfree.com

Client Services/Program Management and Meeting Planning Professional e xperienced in building relationships with clients, organizing conferences and events, management of multiple projects, financial oversight and adherence to governmental regulations and guidelines to assure compliance

PROFESSIONAL EXPERIENCE

HealthLogiX, P arsippany, NJ O ctober 2017 – Present Meeting Planner (Freelance / Virtual)

● Secure speaker bureau meeting venue, AV and food and beverage through venue research and contracting

● Perform thorough weekly meeting spend reporting and provide accurate documentations for all meetings into portal Scientific Global Communications, N ew York, NY June 2017 – September 2017 Senior Account Executive (Freelance)

● Support the client services team, driving the invitation of and contracting of speakers and faculty at conferences, meetings and events, communicating with key internal personnel and managing any scope of work change, alerting of timeline inhibitors to ensure high quality delivery

● Lead Account Executive and Account Coordinators to ensure completion of tactical initiatives p-value communications, W hippany, NJ October 2016 – January 2017 Quality Control Associate, Speakers Bureau ( Freelance)

● Thoroughly review all speaker bureau meetings’ notes and tasks to assure all SLAs are met based on client’s specifications

● Provide reminders and feedback to meeting planners, escalating up to managers if necessary, on upcoming meeting tasks to assure successful meeting delivery

Bricks 4 Kidz, N anuet, NY October 2014 – October 2016 Business Development Manager

● Business development through acquisition of accounts within business territory

● Manage overall operations and scheduling of programs, events and parties to include interviewing, hiring, training and administrative duties as required to effectively run a business

● Develop events and programs for the business by keeping informed of area school schedules and area competitors

● Develop and execute marketing plan for the business via print and social media advertising and maintenance of website Haymarket Media, P aramus, NJ A ugust 2005 – August 2014 Account Executive/Program Manager

● Overall management of medical education and marketing programs from inception to execution, including development of timelines, status reports, meeting agendas, leading internal and client meetings, working closely with account managers and executives and accreditors to ensure program delivery is timely, accurate, and according to clients’ expectations, resolving any conflicts to assure successful delivery

● Meeting planning responsibilities such as site and vendor selection and contract negotiations, food and beverage, travel and lodging, recruitment of attendees as well as post-meeting reporting

● On-site management and set-up, assuring faculty and client needs are met as well as the successful delivery of meetings

● Acted as primary liaison between executives, sales representatives, faculty speakers, accreditors and associations through continuous phone, email and face-to-face communications to assure expectations are exceeded

● Research and strategized with senior-level management and business development managers to develop customized marketing plans, programs, proposals and budgets based on client needs

● Collaborated with, monitored and trafficked marketing materials through internal creative and content development departments and external production vendors, assuring successful production of marketing and program materials

● Utilized PowerPoint and Excel knowledge to develop spreadsheets and reformat presentations, constructing and reconstructing graphs, images and charts to provide optimal visual and informational communications for meetings, conferences as well as business development purposes

● Manage project financials through timely invoicing, management of, and reconciliation of approved budgets Dowden Health Media / Medical Decision Point, M ontvale, NJ A ugust 2004 – July 2005 Assistant Program Manager/Meeting Planner

● Managed meeting details for client’s speaker bureau programs, working with sales representatives to identify and contract meeting venues, secure food and beverage, AV, speaker travel logistics as well as end-of-meeting reconciliations

● Established and maintained relationships with program faculty and client sales representatives to assure continued partnerships Advanstar Medical Economics, M ontvale, NJ A pril 2002 – July 2004 Program Coordinator

● Managed the production of meeting materials, from inception to distribution, of customized medical education curriculum

● Produced advance PowerPoint program presentations and slide books, and utilized design programs such as Photoshop and Illustrator to modify scans and artwork, and designed promotional pieces for programs when necessary Tavern on the Green, N ew York, NY F ebruary 2001 – September 2001 Catering Sales Assistant

● Provide administrative support for the Catering Sales department acting as the initial client contact, distributing BEOs to key departments prior to events, assisting in event management when needed SKILLS

● Expert knowledge of Outlook, Microsoft Office Suite, scoring 93% in recent PowerPoint 2010 test

● Experience working in Adobe Photoshop, Illustrator, Acrobat, Publisher, WordPress and HTML

● Experience in utilizing Cvent to develop registration Websites, track registration and produce summaries

● Experience in working with technical teams in the development of digital and Web-based projects EDUCATION

State University of New York at Buffalo - Amherst, NY Bachelor of Science in Business Management

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