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Management Supply Chain

Plymouth, Massachusetts, 02360, United States
January 08, 2018

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Joseph P. Falkenstein

** ******** **** ********, ** 02360 w 781-***-**** w

Facilities – Safety – Engineering – Labor Management – Enterprise Systems

A top performing manager with innovative achievements in facilities, systems integration, strategic planning, global logistics, E-Commerce and Retail supply chain management and OSHA’s best safety practices. Expert leadership skills combined with organizational team building and strengths in re-engineering complex operational processes to improve production and reduce cost.

Facilities / Maintenance Management: Lead a two shift team of 4 direct reports 15 indirect reports responsible for maintenance of mechanical, electrical and energy related equipment in 1M square foot facility. Implemented and managed PM programs and parts inventory system for sorting equipment, trolley systems, conveyor systems, steam tunnels, case erectors/cutters, industrial power equipment and energy management systems.

Safety: Lead and prepared our staff / facility to OSHA’s Voluntary Protection Program (VPP) audit in October 2015. Successfully reduced workers compensation dollars by 84% (4 year process) member of Corporate Safety Committee, managed safety committee and accident investigation committees.

Engineering Leadership: Working within the organizations strategic plan to solve operational challenges by building strong teams, partnering with operations and improving metrics. Accomplishments include process improvements, productivity improvements, quality improvements, material handling implementation and space utilization.

Labor Management Systems: Managed engineered work standards, reporting and systems associated with production operations and employee performance metrics. Optimized daily labor by matching employee performance to daily production workload. Annually reviewed standards to ensure they were equitable, credible and fair.

Enterprise Systems: Managed a two shift six day work week for production print run for Direct to Consumer business. Responsible for network systems hardware; PC’s, Wyse devices, RF devices, tablets, printers and copy machines. Correct and trouble shoots all systems issues to ensure production requirements are met.

Project Management: Managed all capital projects annually for the Lakeville Distribution Center. Yearly spend ~ $2 - $3 million dollars. Upgraded Logan sortation system, material handling systems, storage and retrieval racking systems, new Firestone roof, all software upgrades for Allen Bradley PLC’s, and controls, new power Industrial trucks, Motorola Radio Frequency devices, production tablets and Two Canon high speed production printers.

Professional Experience

THE TALBOTS, INC., Lakeville, MA - Distribution Center 1988 – 2016

Talbots is a $1 billion dollar + leading retailer / e-commerce distributor of women’s private label apparel

Director Facilities, Engineering, Safety, Labor Management Systems, Enterprise Systems

Responsible for day to day / long range planning operations of the Distribution Center, warehouse management systems, material handling equipment and Enterprise systems components to support business production requirements

Established 5 year capital project plan based on business risk / process improvement

Improved labor management systems – re-engineering all production task

Initiated major Improvements in Energy Management Systems utilization programs with significant savings to energy use / bottom line.

P&L management that annually meet and or exceeded set goals

Implemented and maintained preventative maintenance program for equipment

oReduced and or eliminated machine down time

oImproved facility production hours

oReduced overtime dollars in both production and repair cost

Developed and implemented Systemic work order process system to improve efficiencies of labor

Developed and Implemented 3rd party operations within the Talbots Distribution Center

oOwner purchase of Cold Water Creek brand – Women’s apparel company

Managed internal IT team supporting day to day operations, purchased all hardware; Motorola RF devices, Wyse devices, lap tops, desk top printers, high speed production printers (Canon), supports Cisco network configuration

oImproved internal / external customer service standards for business partners

oReduced incident response recovery time by 4 hours per incident

oReduced supply expenses by 11% by redesigning customer advice form for Direct to Consumer business

Managed Implementation of new Direct to Consumer order processing – “Scan and Pack system”

Managed all 3rd party provider contracts/ relationships; HVAC, Plumbing, Electrical, landscape

Director Inventory Control, Engineering, Safety and Labor Management Systems

Responsible for physical and financial inventory for Direct to consumer, Retail Distribution and Canadian Operations. Initiated OSHA’s Voluntary Protection Plan (VPP) into the Distribution Center

Managed Direct to Consumer and Retail Inventories reducing company shrink year over year

Established and implemented major safety programs for the Distribution Center

Re-established safety committee and accident investigation committee

Developed and managed strategic initiative for 5 year capital project plan

Managed SWAT Team of six hourly associates who possessed a positive attitude, wanted responsibility but lacked experience

Implemented and Managed labor Management System (KSA/ Intelligrated) improving overall facility performance

oInitial facility performance was 76%, progressed operations to 98% efficiency

Maintained system compliance for software application

Initiated and Managed OSHA’s VPP safety program in order to obtain STAR certification within OSHA’s safety programs

Established partnership with workers compensation insurance company to support initiative in order to reduce lost time

Provided leadership training


oManagement safety leadership training

Director Corporate Transportation and Support Services

Responsible for Global Logistics & Supply Chain of 510 USA stores including Management of Canadian Distribution Center – 50 Talbots stores

Renegotiated all carrier contracts; Ocean LTL, TL, Air, Ground services improving quality, speed and cost

Reduced annual contract expenses by 5%+ for three consecutive years by renegotiating all contracts

Managed New Store hold & Prep for retail expansion; merchandise, supplies and props

Managed Non merchandise / Blanket Wrap carriers and set up

Initiated recycling program for Private Fleet delivered stores

Traveled to Asia to research optimization of supply chain and West Coast Distribution Center

Managed all (non-transportation) 3rd party contracts supporting material handling equipment and systems hardware & software protocol

Managed on site 3rd party food service provider

Manager Retail deliveries (1200 stores) and Direct to Consumer shipping operations including Private Fleet Delivery Operations (120 stores) and company backhaul programs ($1 million dollar revenue)

Managed DOT & IFTA compliance and lease of company tractors, trailers, vans and straight trucks

Education / Development

Shepherd College, Shepherdstown, WVA

Attended numerous management training programs, workshops, seminars and conferences

Samples include:

Strategic Business Planning & execution

High-Performance Team Building

Cross-Functional Project Management

Global Distribution & Logistics

Parcel, Truckload, LTL, Intermodal transportation

C-TPAT Certification / Recertification

FTZ zone qualified

Krause Contract negotiations

Harassment training

Union Avoidance training

Worksite analysis

Situational Leadership training

Allen Bradley PLC’s / RSview / Prologic

OSHA safety certification

Hazardous Communications

Professional Associations

Member Voluntary Protection Plan Participant Association (VPPPA)

Council Logistics Management 13 years (CLM )

Fed Ex Customer Advisory Board (Freight)

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