Sign in

Customer Service Professional Experience

GP, South Africa
January 08, 2018

Contact this candidate

Thabisile Perceverance Khanyile

ID No. **********082

Cell Number: 073 *** ****-EMAIL:

** ****** ****** ********* ****


I am a positive and energetic person and I am accustormised to work under pressure to meet deadlines in a busy environment. I like the challenge of a busy environment, I have strong and written ability. I have always had a keen and adaptable approach. I am highly professional and have a strong desire to ensure that customers are satisfied by providing a service. Lastly I have nature and work well in a team environment

Professional Experience

Period January 2004 - December 2009

Company : Expressive Promotions Durban

Duties : Promoter ( Promoting Unilever Products)

Period January 2001-December 2001

Company : Express Air services Durban

Duties : Weighing of Cargo

: Customer Service

: Supervising the filling of customer file

: Answering Telephone : Capture all Report of Import and Export Documents

: Capture all Report of Import and Exports Documents

: Collect and File all Documents

Period April 2011-August 2011

Company : NPD Marketing Durban

Duties : Administration Assistant

: Filling and Bookkeeping

: Balancing the books every month

: Answering the telephone

: Making Appointments

Period June 2007 - December 2014

Company : Telkom Durban

Duties :Telemarketing consultant (Selling Telkom products)

:Telkom closer


:Convertional line


Prepaid line and FFLA

I also assisted at customer view section where we were doing the survey, and was also Team Leader’s (2IC) Second In Charge

Period April 2015-June 2015

Company :Mdu Nkomo & Company Attorneys Durban

Duties :General Administration


:Data Capturing

:Preparation of Summons


:Taking Calls from Clients

Period September 2015-June 201

Company : Telkom SMBS ( WNS) Durban

Duties : Data Capturer

:Processing business products required by customer.

:Distribute work amongst agents.

:Receive and respond to customers complaint.

:Amend and update customers information.

:Fill up the Register


Last School Attended : Kwa Santi Secondary School

Year : 1999 Grade : 12

Subject Passed :Accounting

: Business Economic

: Economics

:Isi Zulu

: English

Institution : Allenby Campus College

Course : Import and Export

Qualification : Certificate

Year : 2001

Institution : University of Transkei

Course : Computer Literacy

Qualification : Certificate

Year : 2002

Institution : SA College

Course : Junior Office Administrator : Still Studying


Miss Prudence Sibisi

Contact No(s) : 031 *** ****/081 *** ****

Email Address :

Position : Supervisor

Mrs Lihle Zama

Contact No :031 *** ****/072 *** ****

Email Address :

Position : Supervisor

Ms Nelly Shange

Contact Number (s): 072 *** ****/ 031 *** ****

Email Address :

Position : Manager

Contact this candidate