Manager Management

MUKINTHAN RUBAN

Contact No: +974******** Email: ************@*****.***

Objective

Seeking a challenging position in a reputed and progressive organization that offers the opportunity to utilize my knowledge, skills and experience in the field of Admin, counseling, marketing,Finance, training & development and to grow along with the Organization.

ADMINISTARTOR

High-performing professional with 10 years of experience in Admin, counselling, managing operations, quality assurance, team leadership, candidate/guardian satisfaction, while managing and understanding competition, consequently achieving and providing high standard counselling services.

Possess excellent people management, effective communication and strong interpersonal skills, adept at handling counseling/ operational tasks, managing students/guardians requests and coordinating between senior management and students/guardians.

Resourceful and competent to create win-win relationship with students/guardians coupled with proven acumen in managing student centric operations and ensuring candidate/guardian satisfaction by achieving delivery and service quality norms.

Possess the knowledge and expertise in good student/guardian service orientation, maturity of judgment under pressure/ ability to diagnose level of candidate/guardian need and to escalate problems without delay to appropriate levels for resolution.

Multilingual with proficiency in English, Tamil, Kannada and Hindi.

Current Experience

From December 2014 to till date

SIS Qatar, Doha.

Admin Supervisor:

Assisting:

Assisting the admin team for document verification.

Assisting accounts with salary transfer - transport arrangement and coordination.

Analysing:

To conduct review meeting of drivers, conductors and cleaners.

To ensure drivers and conductors attendance, OT sheet and other supporting documents are shared on time for salary transfer.

To discuss plan of action with the Administrator.

To inspect the school buses and ensure that it is in good condition and to report the issue to get it fixed at the earliest.

To report and rectify, after analysing the housekeeping material cost and consumption.

Budgeting:

To share expenses report for housekeeping materials for the annum.

To share expenses report for transport repairs and maintenance for the annum.

To share the transport expenses budget for the month.

To discuss with Administrator and come up with scheduled plan for the term - 2 activities.

To prepare and share the details budget proposal for admin activities and transportation.

To discuss and review on the activities accomplished during term - 1.

To plan and derive budget for the next term.

Supervising:

To identify the repairs and maintenance work that needs to be done before school re-opens.

To regularly supervise the work of Transport manager, Facilities manager, PR and Reception.

To follow and get quotation from vendors on the new requirements.

To present the quotation with management committee and get approval for the same.

To coordinate with vendors and ensure the work is done on time.

To submit work completion report to Administrator on regular basis.

To ensure transport arrangement is made for teachers, staff, drivers and conductors to airport for vacation.

To place and get approval for man power requirements of drivers and conductors, if any.

To place and get approval for buses requirements, if any.

Previous Experience

From May 2011 to November 2014

Floraison India Strategic consulting pvt limited., (Bangalore )

Designation: Admin incharge and HR

JD:

HR services to three abroad clients

Recruitment of the candidate

Pay roll and compensation analyzing and dispatching

Manpower planning

Managing Employees relation

Payroll processing and verification

Entire Administration of the office.

Managing facilities

Deciphering work and checking on it

Handling cash for providing facilities needed for office

Ensuring the smooth running of the office.

Previous Experience

From August 2010 to March 2011

Cegonsoft Pvt.Ltd., (Bangalore)

Designation: Business Development Executive/ Admin

Key Contribution Areas: Admin

Managing the institute

Vendor Management

Transport management

Parent/Guardian – Student management

Key Contribution Areas: BDE

Planning for the Month.

Responsible for the College tie ups.

Ensuring the Walk in flow to the centre.

Converting walk-ins to admissions, counseling /advising candidates for different courses.

Define the routine maintenance activity and optimize operations in accordance with the company.

Daily involvement in operations to ensure and effective execution of office activity.

Database calling, rigorous follow up of prospects for conversion of leads into enrolments.

Continued interaction with students.

Maintaining accurate and complete student records as required by the management.

Planning, forecasting and analyzing Market demand and student Trends.

Previous Experience

From April 2010 to July 2010

IIJT Indian Institute of Job-Oriented Training

Designation: Centre In Charge (South Marketing Head)

Key Contribution Areas:

Heading the Marketing team

Training the counselors and tele callers in handling the calls,

Maintaining the IIJT Walk in details.

Converting walk-ins to admissions, counseling /advising candidates for different courses.

Define the routine maintenance activity and optimize operations in accordance with the company.

Daily involvement in operations to ensure and effective execution of office activity.

Database calling, rigorous follow up of prospects for conversion of leads into enrolments.

Continued interaction with students.

Maintaining accurate and complete student records as required by the management.

Planning, forecasting and analyzing Market demand and student Trends.

Counsel students regarding educational issues such as study habits, and career planning.

Conferring with parents or guardians, faculty, other counselors, and administrators to resolve students' behavioral, academic, and other problems.

Collaborate with faculty, centre head and administrators in the development, evaluation.

Reporting directly to the Center manager / Divisional Head.

Previous Experience

(From October 2009 to March 2010)

Study Singapura Pvt Ltd

Designation: Assistant Manager

Key Contribution Areas:

Heading the counseling team

Recruiting & Training the counselors and tele callers in handling the calls,

Maintaining the Admin Records.

Converting walk-ins to admissions, counseling /advising candidates for different courses.

Define the routine maintenance activity and optimize operations in accordance with the company.

Daily involvement in operations to ensure and effective execution of office activity.

Database calling, rigorous follow up of prospects for conversion of leads into enrolments.

Continued interaction with students, class and course scheduling for abroad studies.

Maintaining accurate and complete student records as required by the management

Planning, forecasting and analyzing Market demand and student Trends.

Counsel students regarding educational issues such as universities available abroad, courses available and career planning.

Conferring with parents or guardians, faculty, other counselors, and administrators to resolve students' behavioral, academic, and other problems.

Collaborate with Board of Directors in the development.

Reporting directly to the Board of Directors.

Previous Experience

(From April 2009 to September 2009)

Altech Star Bpo Pvt. Ltd.

Designation : Customer Support Executive (TEAM LEADER)

Job Profile:

Calling the US customers for their higher education in abroad, handling the calls, monitoring their performance, maintaining team performance, providing refreshment training & reporting directly to the Manager.

Team Leader:

• Leading a team of 15 tele-calling Executives, whom report to me on day to day basis,

• Motivating team members with innovative measures for better results.

Promotional Activities:

• Coordinated my team for their high performance.

Achieved more than 50 lakh + tax revenue for the company from the above said process on monthly basis.

Previous Experience

(From Novenber 2007 to March 2009)

ICFAI National College, Chennai

Designation: Administrator/ BDE

Job Profile:

• Counsel the candidate and getting them join in the program, planning for the day to day activities, taking care of the college marketing activities and reporting to the head.

• Administration: Preparation of daily reports of the college, Number of peoples visited the branch, revenue generation through marketing team, all faculty related issues etc.

• Accounts management of the college, Staff salary and Fee Management

Previous Experience

(From May 2007 to October 2007)

ICICI Bank, Chennai

Designation: Direct Customer Executive

Job Profile:

• Meeting variours corporate clients & customers for opening current account account, handling all problems with the current account opening, Reporting to Branch Manager.

Skills

Excellent written and oral communication abilities.

Goal oriented

Highly motivated and enthusiastic

Capable of working on own initiative.

Good Leadership quality.

Computer & SOFTWARE PROFICIENCY

M.S WINDOWS, M.S WORD, M.S EXCEL,M.S POWER POINT, TALLY 7.

Academic Profile

MBA(Marketing&Finance) Alagappa University

B.com(Bank Management) Madras University

XII Velammal Matriculation higher secondary school

X Velammal Matriculation higher secondary school

Personal Detail

Sex : Male

Nationality : Indian

Marital Status : Married

Languages known : English, Tamil, Hindi

Hobbies : Traveling, Gardening and Browsing

Reference available on request

Declaration

I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief. I assure that if I am given a chance, I will execute my work to the fullest satisfaction of my superiors.

Date :

Place : Bangalore Mukinthan.R

Contact this candidate