OBJECTIVE: To gain experiences and to apply my hobby as an adventurous person, to become a part of a company/industry/institution that adheres to professionalism, provides workable environment and allows self-improvement towards developing myself into a whole person and to require my best efforts in the discharge of my responsibility. Thereby being an asset to the project like this and not a liability.

PERSONAL INFORMATION:

Date of Birth: May 30, 1986

Age: 31 years old

Place of Birth: Dau Mabalacat, Pampanga

Nationality: Filipino

Status: Single

Parents: Merlyn Niegas (Paradise Ranch General Service Supervisor)

Language: Filipino and English

Height: 5’6”

Weight: 120 lbs

HIGHLIGHTS OF QUALIFICATION:

-Generous and very hospitable person.

-Responsible and trust worthy.

-Ready to do everything for the sake of everyone.

- Patiently dealing with other people.

- Has the ability to convince the visitors to join some of our promo.

-Capable in solving customer complaints

- Able to deal with people on all levels and Good Organizational Skills

- Proficient in Oral and written Communication.

- Knowledgeable in using office equipment such as Printers, FAX Machines, Scanners, and Copiers.

- Computer skills including MS Application (MS Word, Excel and PowerPoint)

-Flexible and Adoptable

-Can work under pressure

CERTIFICATION:

NC2 TESDA Passer in Front Desk Feb 13, 2011

NC2 TESDA Passer in Tour guiding October 8, 2011

Certification of Recognition “Exemplary Award” May 10, 2013

EXPERIENCES:

-AL HOKAIR FASHION RETAIL INTERNATIONAL Kingdom of Saudi Arabia (RIYADH and JEDDAH)

Brand: ALDO GROUP INTERNATIONAL

Position: VISUAL MERCHANDIZER (November 28, 2014- November 28, 2016)

Responsibilities:

Operations Support in Partnership with the Store Manager

I Support all sales driven programs

I Ensure teams execute excellent customer service

I make sure that we have efficient and timely executing of Visual Directives

I Follow the monthly Visual calendar

I updates including accessories, bags and scarves

Visual/marketing installations

Floor sets

Launches of new lines, products and promotions

Merchandising

Maximize sales and visual impact though optimal arrangement of tables, fixtures, walls and mannequins while upholding company visual guidelines and directives

Ensure proper placement of new receipts

Maintain/update floor set shops as merchandise sells through while upholding visual standards

- Paradise Ranch Clark’s Nature and Conservation Park

Position: Marketing and Event Coordinator (Feb 2007-2012, July 2013-June 2014)

Responsibilities:

-Handles and Coordinates Event like Educational Tours, Weddings, Accommodations and Day Tour.

-Handles the Tour guiding Department, makes survey and evaluation forms. Trains new tour guides. (Tour guides and Events Team Leader)

-Creates schedule and monitor the progress of the Tour Guides.

-Make monthly reporting by making a data of number of guests visited the Paradise Ranch.

-Front Desk (handles payments and assist check in guest)

-Multitask (event facilitator, tour guide and front desk)

-Represents the Paradise Ranch in Travel Expo, CFTA Meetings and Trade Marts.

-Receptionist; answering customers’ queries and handling accommodation bookings.

HELP IBT CORE INC.

-English Instructors to Korean Students

CYBER CITY TELESERVICES (February- March 2012)

-Customer Service Agent

- Philippine Children’s Fund of America

Position: First line Secretary to the Admin Head. CJP Associate and Amerasian Coordinator

(January 2006- February 2007)

Responsibilities:

-Responsible of following up of the documents of the Amer-asians and send it to PCFA Sacramento California USA.

-Responsible of making Amer-asians Data and their Social Study Cases.

-Helping Amer-asians processing their citizenship in US Embassy Manila. Responsible of Amer-asian documents (passports, Immigration Papers and Tickets) going to Sacramento California USA.

-Encoder of the Coin Jar Projects, and make monthly report.

-Responsible of the Thursday Treat Event for Public Students at the Angeles City Children’s Library Angeles City. Coordinate the sponsors, story tellers; invite public schools for the event, prepared the snacks for the public school students, prepared the prices and prepared the Story Telling and Art Activity.

-WESTERN UNION

Position: Sales Representative

Responsibilities:

-Responsible to sale the promo of the Western Union Gold Card

-Giving out flyers and brochures for the promo.

-Make Data of number of cards sold in a week.

EDUCATION:

Elementary: STO. ROSARIO ELEM. SCHOOL (1998-1999)

High School: ANGELES CITY NATIONAL TRADE SCHOOL (1999-2002)

College: EARLY CHILDHOOD EDUCATION

HOPE CARING CHRISTIAN MINISTRIES FOUNDATION INC.

Cavite City, May 2013

BACHELOR OF SCIENCE IN TOURISM UNDERGRADUATE (2010-2011)

Systems Plus College Foundation Miranda Ext.

Miranda St., Angeles City 2009

Bachelor of Science in Theology major in Christian Education (2003-2004)

Faith Bible College, Cubao Quezon City

Bachelor of Science in Education UNDERGRADUATE (2002-2003)

Holy Angel University, Sto. Rosario St., Angeles City 2009

SEMINARS AND PARTICIPATION:

TOURISM ORGANIZATION AND RESPONSIBLE STUDENTS (TOURS)

“SEMINAR ON CAREER AIRLINES SALES AND MARKETING OFFICER”

September 27, 2011 SPCF Miranda Rizal Ext. Angeles City

TOURISM ORGANIZATION AND RESPONSIBLE STUDENTS (TOURS)

“SEMINAR ON AIRLINE OPERATIONS”

September 27, 2011 SPCF Miranda Rizal Ext. Angeles City

2ND NATIONAL TOURGUIDES CONVENTION

June 19-20, 2011 Puerto Princesa City Province of Palawan

TOURISM ORGANIZATION AND RESPONSIBLE STUDENTS (TOURS)

“SEMINAR ON INTRODUCTION TO THE PHILIPPINE TOURISM INDUSTRY,

TOUR GUIDING AND CUSTOMER SERVICE AND T.O.U.R.S TEAM BUILDING”

March 26, 2011 Paradise Ranch Clark Special Economic Zone

PHILIPPINE AIRLINE LEARNING CENTER “THE WORK OF FLIGHT ATTENDANT

AND BASIC CUSTOMER SERVICE”

February 14, 2011 PAL Learning Center Manila, Philippines

GOLDEN ISIAH TRAVEL AND TOURS, TAGAYTAY FAMILIARIZATION TOUR

February 15, 2011 Hotel Dominic Tagaytay City

NORTH PHILIPPINES TOURISM AND TRAVEL EXPO 2010, EXHIBITOR

November 12-14, 2010 SM City Clark CSEZ Pampanga

NP CHAT HOSPITALITY and TOURISM CONFERENCE

August 23-24, 2010 Hotel Stotsenburg Clark Freeport Zone

THE ENVIRONMENT SECURITY ON TOURISM CONFERENCE-WORSHOP

July 2-3, 2009 Holiday Inn Clark Freeport Zone

WOW PHILIPPINES CENTRAL LUZON A WELL SPRING OF DIVERSITY

June 17- July 05, 2009 Intramuros History Town Philippines

RELIGIOUS WORKSHOP, (Lifeline Youth Foundation Ministries Inc.)

Church of the Palms, Laguna May 28, 2008

CHARACTER REFERENCES:

ERIK D. GOMEZ

Paradise Ranch General Manager

ROMAN D. GOCE

Paradise Ranch Admin Head

ABRAHAM GOROSPE JR.

Chairman of the Board, Lifeline Youth Foundation Ministries Inc.

REV. DAVID CONCINA

Church Pastor, JESUS the Exalted Saviour Ministries

(* Contact Numbers are available upon request *)

The persona in this resume certifies to the correctness, authenticity and truthfulness of all contained information stated hereof.

ANTONETTE N. ELLIS

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