Alyssa K. White

***** ******* *****

San Antonio, Texas 78231

210-***-****

Summary of Skills:

Proficient in computers using various programs such as Microsoft Word and Excel, and Outlook.

Experienced in use of office equipment – Fax, Copy Machine, Shredder

Hands-on experience in answering multi-line phone system

Graduate: The Winston School – May, 1995

Additional School: San Antonio Community College – 1 year

Work Experience:

Upon Graduation, started working directly for family company.

The Alamo Travel Group June, 1995 to September, 2016

Receptionist

Clerical

Data Technician

Docushare Technician

Answered multi-line telephone system and routed calls or take messages for all levels of staff. In routing calls, had to determine appropriate Department to handle caller out of multiple Departments/Clients.

Greeted customers and direct to appropriate persons.

Handled general filing for numerous departments.

Daily processed incoming Mail

Prepared Bank Deposits

Handled UPS shipments and billings as well as reconciliation monthly of incoming bill.

Directed staff and ensured that all invoices and military orders manually assembled and ready for reconciliation on a daily basis at start-up of contract.

In computer system (Docushare) daily matched invoices and military orders and processed monthly reconciliation of Credit Card charges for multiple Military Bases – Recruit airline travel invoices.

Prepared Credit Memos for Invoices as needed.

Research in computer and send requested copies of invoices to clients.

Researched in Docushare Computer Program any missing items prior to finalization of Reconciliation.

Assist any department when needed.

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