Real Estate Executive Assistant

Meryl K. Deane *****.*****@*****.*** 216-***-****

PROFESSIONAL EXPERIENCE 10+Years Executive Assistant, 10+ Years Property Management, 10+ Years CEO

Columbia University Medical Center-Psychiatry, Washington Heights, NY Temporary Position September-November 2017

New York State Psychiatric Institute Executive Suite

Executive Assistant to the Vice Chair for Clinical Services

Manage Vice Chair’s multi-level executive calendar for meetings, appointments and psychiatric patient needs

Set up calendar to reflect quarterly, monthly and weekly repeating meetings

Respond to email requests for conferences with other executives across the hospital complex

Reserve meeting room/boardroom and ensure functionality of electronic presentation devices

Print meeting agendas/materials; take notes

Copy, Fax Scan Email, Telephone, Teleconferencing

Compile comprehensive patient Excel spreadsheet; communicate with pharmacies; set up email communication with patients

ABS Partners Real Estate LLC, Union Square, NY Temporary Position September 2016 – June 2017 Commercial Real Estate Firm, 6 Million Square Feet, Leasing, Build-Outs, Management, Investments

Executive Assistant to the President and Co-Managing Partner

Manage busy Executive calendar

Domestic and international travel arrangements, door-to-door

Arrange off-site office setup for Palm Beach and the Hamptons: office rental, equipment, internet/phone connection to NYC office

Records-keeping for over 200 entities, properties, joint ventures, investments and re-financings

Create files for new leases; distribute to brokers; scan leases to archives

Collect data from brokers, company controller, building/repairs department for monthly report on 20 commercial properties

Communication with lawyers, accountants, brokers, principals and industry executives

Wire transfers; executive banking, bill-paying for personal and business

For shareholder meetings: assemble data, charts, memos; proofread/edit CEO’s notes for memos of distributions, lease summaries, memos of understanding for joint ventures and distribution of proceeds of sale

Arrange for FedEx and courier services; open and sort mail, packages

Compose/proofread extensive executive correspondence

Update contacts, handle petty cash

Arrange corporate and investor meetings for high net-worth individuals and families

Events planning, 200 guests, luxury venue, food, music

Oversee Southampton second home renovation project; submit contractor bills for approval and payment

Find and vet new and appropriate restaurants for business meals

Oversee Executive’s Meal Assistant/Company Kitchen Manager

Research/Compose briefs on art exhibits, yachting presentations and classical music concerts for Executive

Arrange family/corporate vacation venues and particulars

SGW Properties, LLC, Brooklyn, NY June 2015 - January 2016

Commercial Real Estate Investment Firm, 200+ Units, specializing in free-market conversions in up-and-coming Brooklyn neighborhoods. Assist the new CEO for Corporate Development and manage day-to-day office work.

Executive Assistant to the CEO for Corporate Development and Office Manager

Responsible for managing C-level executive’s calendar, corporate meetings, inspections, lease signings, appointments, emails, confidential documents, expense reports and projects

Supervise and train junior staff

Provide meticulous proactive support; organize, coordinate and attend meetings with contractors, tenants, and agents

With the CEO, co- develop master spreadsheet to track all leases, rents and mailings to tenants to ensure compliance with rental regulations

Correspond with tenants and building personnel, handle disputes and delinquent accounts

Oversee preparation of large, hard-copy file room for digitization

Control and maintain accurate records and database on shared server

Research lock/key products/security protocols for 200+ units and compose reports for switch-over to Yardi software

Proactively research and purchase best-value office supplies and equipment, and maintain soft inventory

Nutri-Supreme Research Vitamin Formulations, Brooklyn, NY April 2012 – April 2013

Boutique Custom Vitamin Manufacturer and Nutritional Consultant. Hired to be the right hand to the CEO and keep him organized.

Executive Assistant to the CEO/Owner

Maintained busy executive calendar: meetings, nutritional consultations, presentations, personal appointments

Responsible for arranging airline, car and hotel reservations for frequent international travel to the Middle East

Organized paper and computer files and documents.

Initiated the use of Google calendar office-wide, and installed apps on CEO’s cellphone

Communicated with customers and vendors via high-volume telephone, written correspondence and email newsletter

Located and negotiated with new suppliers and building contractors for facility renovation

Collected nutritional research data, provided high-quality proofreading and revision of CEO’s reports used in vitamin formulations

Overhauled and streamlined office procedures involving sales and records-keeping

Managed customer relations and secured $12,000 worth of new accounts

Resurrected prior customer relationships and re-opened old accounts, resulting in 5% increase in sales

Innovated researching/ranking every customer according to volume ordered

Devised monthly Excel spreadsheet to track results of phone/promotional items campaign

Originated marketing target ideas for vitamin sales: elderly at local YMCA; high-school students; new mothers

Instituted procedure for digitization of client files

Researched and purchased office equipment

Diamond Realty, LLC, Cleveland, OH November 2001- December 2012 Incorporated new business to purchase and rehab single-family bank-owned properties for resale, completing project management from initial purchase through rehab, tenanting and final sale.

CEO/Owner/ Property Manager

Established business strategy and practice

Devised direct-mail and internet advertising campaigns for rental and sale of property

Interviewed, vetted and supervised contractors during rehab to ensure project deadlines were met

Changed strategy in market downturn to Section 8 rental and achieved federal qualifications for landlord status

Qualified tenants through personal interview, reference checking, and credit research

Retained 100% of value of neighborhood real estate through rehabbing distressed property during precipitous market downturn

Pioneered the adoption of PEX (plastic plumbing) into the building code as per the Manager of Cleveland Heights Housing Preservation during a period when properties were being damaged due to theft of copper plumbing

Department of the Treasury-Internal Revenue Service, Philadelphia, PA November 2010-May 2011 Customer Service Representative

Answered nationwide taxpayer calls for the “Where’s My Refund?” information hotline

Adjusted 1040-X forms

Researched taxpayer issues for resolution

Obtained Security Clearance

Completed four months’ intensive training on military IRS DOS program, Windows Interface and engines related to IRS research

Received mailed letter of appreciation from taxpayer in Texas for professionalism and helpfulness

U.S. Department of the Census, Philadelphia, PA April 2010-May 2010

3-Week Contract Position--Census Taker Interviewed citizens for the 26th National Census

University of Pennsylvania Law School, Philadelphia, PA February 2010-May 2010

Contract Position--Clerk, Admissions Office: Read applications/entered data into Law School Admission Council (LSAC) database

Safeguard Properties, Incorporated, Cleveland, OH March 2008-May 2009 Construction Costs Estimator

Solicited nationwide contractor bids for the Hazards Claims department to prepare REO’s for resale/conveyance to HUD. Estimated repair, rehabilitation, or demolition costs using internet research and geometric/algebraic calculation abilities. Coordinated lenders, contractors, real estate brokers for cost-effective property preservation. Wrote final repair proposals; submitted to clients in timely fashion.

Mastered Safeguard Properties’ proprietary DOS software within 90 days of employment.

Continuously met or exceeded production quotas within the most difficult territory

Researched and brought new contractors aboard

EDUCATION

Master’s Degree in Clinical Psychology, Cleveland State University, Cleveland, OH

Bachelor’s Degree in Psychology, Concentrations in Creative Writing & Religion, University of North Carolina, Chapel Hill, NC

Ohio Real Estate Licensing Courses, Cuyahoga Community College, Cleveland, OH

Principles/Practices of Real Estate (National)

Real Estate Law (Ohio)

Real Estate Appraisal

Real Estate Finance

Continuing Education, Real Estate

Contract Law

Residential Structural Issues: Foundation Walls, Hydrostatic Pressure

Understanding Title Insurance

Title Insurance Issues for Foreclosure Sales/Investment Properties

Courthouse Tour: Map Room, Recorder's Office, Tax Assessor, Estates

Valuation of Residential Property

Real Estate Finance (Loans)

Principles and Practices of Real Estate (National and State of Ohio)

Core Real Estate Law

Fair Housing

Ethics: The Measure of Professionalism

SKILLS & OTHER Professional and precise Proactive Computer savvy and excellent knowledge of Word, Excel, Outlook, Government/Private-Sector DOS, Proprietary Databases, Internet Search Engines, Email Experience with Access, Concur and QuickBooks Outstanding oral and written communication skills Strong work ethic Team player yet able to work independently Dedicated Great networking and relationship-building skills Organized Reliable

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