Sales Customer Service

JAMEELAH INGRAM

*** **** ***** ******

Compton, CA 90220

310-***-**** (Cell)

***.********@*****.***

To obtain a part- time or full-time job to better my work experience.

WORK EXPERIENCE

Adecco- Los Angeles County Area (Google Express)

August 2017- Present

Same responsibilities as the previous Google Express Job

Adecco- Los Angeles County Area (KCC Computershare)

April 2017- May 2017

Filing Clerk (temp)

•Organize files and prep for filing

•Scan in information that customers send it

•Listen to voicemail and read email inquiries about customers cases that concerns bankruptcy

•Track undeliverable mail that's has returned back

•Change old addresses to current addresses that came from undeliverable mail

Adecco-Los Angeles County Area (Google Express)

February 2016-February 2017

Store Operator/Rover

•Operates in store with the process of 3P (Pick, Pay& Pack)

•Rover to stores when other stores need help

•Process items into becoming parcels

•Assist in stowing, staging and job prep inside the trailer

•Now process customers items in boxes for more than efficient deliveries

Macy’s-Baldwin Hills Crenshaw Plaza (Los Angeles)

July 2013- February 2016

Fulfillment Associate (Lead)/Sales Associate September 2014-February 2016

•Pick and pack customer’s online items

•Gift wrap customer’s items when needed; order supplies for store; assist in customer service on selling floor

•Assist selling floor with knowledge of items; assist with transactions for customers

•Sign all merchandise for upcoming sales/ take down sales; put up/take down specials

•Assist in bringing new merchandise off incoming truck; sensor all selling items; prepare selling items to on the selling floor

Retail Merchandise Associate/Fulfillment Lead (Temporary)

Fulfillment - Pick and Send

•Assist in packing and sending out online customers’ merchandise

•Assist in price changing

•Assist in sales floor recovery, folding and hanging merchandise

•Assist in price look-up on cash register

RFID Associate (Lead) 05/14-09/14

•Do Luggage Audit on weekly basis

•Do Inventory/Audit for the whole store on monthly basis

•Do RTV (Return to Vendor) for whole store

•Assist in Price Changing sale items

Old Navy- Del Amo Fashion Center (Torrance)

Nov 2013-Dec 2013 (Seasonal)

Seasonal Sellbrity

•Assist customers with merchandise

•Apply Ship from Store

•Assist with go backs

•Assist in fitting rooms

Macy’s- South Bay Galleria (Redondo Beach)

September 2012- May 2013

Retail Merchandise Associate

•Placement of merchandise on the selling floor or stock area

•Assist in price changing

•Organize and maintain merchandise in stockroom; fill in merchandise on sales floor

•Pull Merchandise from Sales floor for online customers

•Assist in packing and sending out online customers’ merchandise

•Assist in sales floor recovery, folding and hanging merchandise

•Assist in price look-up on cash register

EDUCATION

El Camino College- Torrance, CA

February 2013- June 2013

Chaffey College- Rancho Cucamonga, CA

August 2011-November 2011

El Camino College- Torrance, CA

February 2011- June 2011

Westchester High School-Los Angeles, CA

Graduation-June, 2010

Diploma-General Education

SKILLS AND STRENGTHS

•Team Oriented

•Detail Oriented

•Hard Worker

•Quick Learner

•Honest

•Trustworthy

•Friendly

•Dependable

•Computer Literate-Microsoft Word, Excel, Microsoft Office Powerpoint, Email

•Prompt

•Energetic

•Organized

•Excellent Communicational Skills

•Knowledge of Windows

•Self Starter

•Self Motivated

•Knowledge of cash register

REFERENCES FURNISHED UPON REQUEST

Contact this candidate