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Customer Service Data Entry

Ottawa, Ontario, Canada
January 07, 2018

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***-**** ***** ****** ****.


Cell: 416-***-****

E mail:


To obtain a position in Office Administration or Client Relations where I can utilize my previous experience and skills to make a positive contribution within your organization


Experienced working in Financial Institution, Call Center and Logistics organizations

High degree of accuracy and attention to detail

Experience in Data Entry Alpha & Numeric

Knowledge of cheque processing & Accounting.

Knowledge in various computer programs

Able to build rapport with customers in person and over the phone

Good Interpersonal and communication skills and able to follow instructions with minimal supervision

A quick learner, adaptable, able to work in a team or independently, hardworking, self-motivated


KARRY BROTHERS 2013- To 2015.


Receive Products and Verify Correct Items Received.

Operate Raymond Reach Operator Truck to Put up items in Racks

Replenish (900-1000) Bins Total

Supply Totes, Boxes, Liners, Empty Boxes and other supplies to Packers

ADITYA BIRLA MINACS, Mississauga 2012-2013

Customer Service Representative

Responded to inbound and Outbound Customer Orientated calls regarding new

Personal loan applications

Completed On line application in regards to Customer Personal Info.

Completed Bank and Employment Verification of Customers

Signed up New Clients for Small Personal Loans

BODY BLUE INC., Mississauga 2009-2012

Line Operator

Worked on a production line for personal care products

labeling, packaging, capping and sorting

Maintained quality standards.

Handled end of line products

HO LEE CHOW, Toronto /Mississauga 2009

Assistant Manager

Opened and closed the restaurant.

Processed incoming orders for walk-in and take out deliveries

Attended to walk-in customers

Maintained inventory control,cash register and food quality standards as per company rules

Processed credit card payments

KELRON LOGISTICS INC, Mississauga 2007-2008

Billing Analyst

Verified bill of lading, proof of delivery and bills from daily check list from database

Submitted daily verification report to Supervisor and updated data on pending list

Photocopying, faxing, emailing and printing

Liaison with carrier companies

SITEL CANADA, Toronto 2004-2007

Customer Service Representative

Responded to inbound calls on XM Satellite Radio project

Resolved major technical and billing issues

Responsible for activations and cancellations of subscription of customers

Up-sold products and services for the company

TD CANADA TRUST (Contract) 2003

Data Entry Operator

Reviewed and verified cheques

Verified account balances of customers

Entered cheque data into customer accounts

Checked for fraudulent cheques


Enrolled in various upgrading courses to keep skills current Present

Word, Excel & Power Point.

St. Patrick’s College, Pakistan

Higher Secondary Certificate: Commerce

St Patrick’s English High School, Pakistan

Secondary School Certificate: Commerce

Reference available on request

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