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Administrative Assistant Customer Service

Winnipeg, Manitoba, Canada
January 04, 2018

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Sarah A. Voluntad

***-*** **** *****

Winnipeg, Manitoba

Home Phone: 204-***-**** Email Address:

January 4, 2018

Director, Human Resources


Winnipeg, Manitoba


Dear Sir/Madam,

I am pleased to apply for Administrative Assistant and offer my office and accounting skills in your company.

My previous work experience as Administrative/Accounting Assistant and my background in business and management will help me perform duties for this position with high accuracy.

I am very proficient in using different Microsoft office programs, some accounting software, writing business correspondence, record keeping and documentation.

I am very accommodating employee and willing to learn/perform other duties as assigned. I can work independently or as a team to perform tasks in a timely manner.

I hope this concise information and additional details of my resume indicate my genuine desire to put my administrative skills to work for you. Thank you for your time and consideration.


Sarah A. Voluntad

Sarah A. Voluntad

955-400 Webb Place

Winnipeg, Manitoba

Home Phone: 204-***-**** Email Address:

Summary of Qualifications:

Detail-oriented, hardworking employee with over three years’ experience in administrative/teaching position

Strong customer service skills including written and verbal communication

Proficient in Sage ERF 2014, Sage 50 Accounting 2015, QuickBooks, Pacific Solution

Advanced skills in Microsoft Suites

Skilled in working with diverse groups

Strengths in accounting and finance, logic and math

Employment History:

Term Administrative Assistant Oct. 2017 – Present

New Directions for Children, Youth, Adults and Families

Prepare and adjust data base to make hiring letters

Update employee tracker, phone list and emails

Assist in scheduling, setting up presentations and trainings

Handle phone calls, forward email/fax documents

Record incident reports of the participants

Maintain/keep track of managers and coordinators’ calendars/schedules

Filing, scanning, keeping up-to-date records

Term Accounting Assistant/Receptionist Nov. 2016- Sept. 2017

Curtis Carpets, 1280 Pembina Hi-way

Receive and direct incoming calls, emails and faxes to appropriate party

Verify/process accounts payable

Apply payments in accounts receivable

Matching and filing invoices

Communicate with the vendors’ sales reps about credits and confirmations

Coordinate with the co-workers for some changes/discrepancies in the purchase orders

Batch different forms of payments

Prepare and perform bank deposits everyday

Perform reception duties during breaks and weekends

Retail Management Support - Training July 2016-Nov. 2016

PALS Supermarket, Winnipeg, Manitoba

Encode inventory items and verify unit cost and profits

Update merchandise prices and locate any discrepancies

Process cash handling/cashier support

Type and proofread correspondence

Photocopy, fax, laminate documents and memos

Process and encode orders, supplies and receipts to the data base

Administrative Assistant Position Sept.2014- July 2016

Winnipeg Catholic School Div., Winnipeg, Manitoba

Type and proofread correspondence

Photocopy, fax, laminate documents and memos

Process and encode orders, supplies and receipts to the data base

Handling phone calls and redirecting to specific personnel

Prepare and distribute mails electronically and manually

Perform light bookkeeping tasks

On Call Administrative/Teaching Position Sept.2013 - June 2014

St. James Assiniboia School Division, Winnipeg, Manitoba

Filing, organizing data entry

Photocopy, fax and encode orders, supplies and receipts to the data base

Process incoming and outgoing mails electronically and manually

Label, file and retrieve documents

Provide information to the clients/public


Red River College, Winnipeg, MB 2014-2016

Business/Accounting Program

A+ Student

The University of Winnipeg 2012-2013

Earned Units in Education

Polytechnic University of the Philippines 2004-2006

Business Education Diploma


Name: Patrizia Tacchi

Office Name/Address: Curtis Carpets, 1280 Pembina Hi-way, Winnipeg, MB R3T 2B2

Position: Accounting Manager

Telephone Nos. Cell: 431-***-****

Email Address:

Name: Mary Jane P. Apostol

Office Name/Address: PALS Supermarket, 619 Broadway, Winnipeg, MB R3C 0X1

Position: Store Manager

Telephone Nos. Cell: 204-***-****

Email Address:

Name: Leonisa Conchada

Office Name/Address: Our Lady of Victory School, 249 Arnold Ave., Winnipeg, MB

Position: Grade Teacher

Telephone Nos. Cell: 204-***-****

Email Address:

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