Customer Service Technical Support
Resume:
MARCUS McCann
Mineola, TX. ****3
***********@*****.***[
Objective: To obtain a job with a promising future with benefits for an opportunity to grow.
Education
High school; Mineola High
Graduated in 1980 with a diploma
GPA of 3.5, Major interest was math
Experience
From 1981 til 1984 Customer service
Customer Service Rep. With Xerox Corp. Las. Colinas TX.
Responsibilities were to assist customers with billing issues and technical support.
From 1984 til 1992 Customer service
Customer Service Rep. With Internal Revenue Service Dallas TX.
Responsibilities were assisting taxpayers with tax questions and problems
From 1992 till 2013 Forklift Driver With Carrier Air Conditioner, Tyler TX.
Responsibilities were to load/unload air conditioners and supplies on and off trucks and loading docks.
From 2017 til Present S4 Advantage (ATT SMALL BUSINESS BILLING CUSTOMER SERVICE) Longview TX.
Responsibilities are to answer questions about customer bills and offer them a better pricing
Awards & Acknowledgements
7 yrs in a row of perfect attendance @ Carrier Corp.
Accident free for more than 11 yrs @ Carrier Corp.
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