Data Entry Microsoft Office

Sandra Valencia

** ******** ***, ******* ***** NJ 07442

**************@*****.*** • Cellular 973-***-****

Objective

Administrative Assistante

Qualification Highlights

•Competent using software including: Microsoft Office, Outlook, and the Internet.

•Effective management, technical, and supervisory skills.

•Met or exceeded all performance goals to date.

•Resourceful, energetic, competent, multi-task and results-oriented.

•Developed a customized order entry process to meet customers' specific ordering needs, improving accuracy, on-time delivery, and customer satisfaction.

•Promptly answered e-mails to reflect professional corporate image.

•Resolved numerous business functions on a day-to-day basis; including customer enquiries, information requests, and stock control.

Experience

2015 to 2017 Unit Secretary

Erickson Living, Pompton Plains, NJ

Filing, thinning, and closing charts for 80+ residents in the Assisted Living Facility

Keeping, filing, updating schedules, and requesting credentials to the caregiving agencies for the Private Duty Aides

Data Entry

Scheduling, posting on Master Calendar, and getting paperwork ready for residents for doctor appointments

Answering phone calls and emails from resident’s family members and direct them to the appropriate department

Arranging transport services (vehicle, companion, aide, etc.) for residents

Assisting resident with requests and directing them to the right staff member or department

Preparing documents when residents are sent out to ER or transferred to another floor or facility

Assisting nursing and administrative departments as needed

Retrieving documents as required by nursing and administrative departments

Ordering med and office supplies as needed

Contacting vendors for pick up and repair of office and medical supplies

Posting corporate communications, doctors’ rounds, and general info

2014 to 2015 Color Standard Technician

Intercos America, Congers, NY

Molding, distributing, and tracking color standards

Complying with deadlines to submit 1st production standards

Storing standard pieces

Processing, collecting, and filing submission forms

2007 to2012 Mail Intake Coordinator

Avis & Budget Group, Parsippany, NJ

•Filing and retrieve corporation documents, records, and reports

•Entering information into database and organize corresponding paperwork for Time Sheets, Mail, Record Production Control Tickets (Scan, Prep and Mail Clericals)

•Labeling coupon boxes and fill out Transmittal Forms to send off-site for storage

•Making a Postage Analysis and Mail Intake reports monthly

•Ordering supplies when needed

Education

Present Passaic County Community College - Paterson, NJ

Student - Associate, Health Information Technology

1994 Universidad Catolica - Manizales, Caldas (Colombia)

Associate, Advertising

Skills

• Complaint/Enquiry Resolution

• Typing / Data Entry

• Critical Problem Analysis/Resolution

• Records Management

• Data Retrieval

References Available upon request

Contact this candidate