Medical Assistant Quality Assurance

JUDY ANDERSON

**** ****** *****, *** #***, Temple Hills MD, 20748

240-***-**** **************@*****.***

WORK EXPERIENCE

ADVENTIST REHAB CENTER, ROCKVILLE, MD

Registered Medical Assistant, May 2012 – Feb 2016

Medical Office Management

Venipuncture/Phlebotomy

Specimen Processing and Accessioning

Rooming Patients, Vital Signs, Botox Preparation

Assist physicians during examinations and procedures Inpt/Out Patient Billing, Nursing Home Charges, explanation of test procedures to patients HEP B INCENTIVE-DC, WASHINGTON, DC

Off-Site Phlebotomist, Jul 2015 – Present

Quality Assurance in compliance with HIPAA, CLIA and OSHA regulations Routine off-site venipuncture/Injections

Knowledgeable in the use of standard phlebotomy equipment such as tourniquets, vacutainer tubes and sleeves, and butterfly needles, syringes

Able to allay patient fears and elicit collaboration Ability to obtain viable blood samples from patients who state that they have no vein or are considered difficult sticks

QUEST DIAGNOSTICS, CLINTON, MD

Patient Care Specialist, Sep 2011 – May 2012

Collection of blood samples from patients

Transport all specimen samples to a nearby laboratory Centrifuge blood samples, depending on if this is allowed in the state you are working in Worked with a large number of patients varying in age and health status Practiced infection control standards at all times when working with patients and equipment DR. JOSEPH ROBINSON/CARDIOLOGIST, WASHINGTON, DC

Registered Medical Assistant, Sep 2008 – Aug 2011

Ensured optimal patient care and smooth daily functioning of office Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, Nuclear Stress Testing Cardio Dynamics, ABI’s, Holter Placements, urinalysis, ETT’s, Pre-certs, Lipid Testing, Echo/3D mode, RX Call-Ins, Nerve Conduction Studies)

Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment Helped implement practice’s quality assurance and control program Ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction. SUBURBAN HOSPITAL, ROCKVILLE, MD Off-Site Phlebotomist, Feb 2002 – Dec 2010 Practiced quality assurance in compliance with HIPAA, CLIA and OSHA regulations Performed venipuncture procedures at surrounding nursing homes and assisted living facilities Specimen Pick-ups from surrounding Assisted Living/Nursing home facilities Transport of specimens from nursing homes to Suburban Hospital lab according to OSHA Guidelines Collected patient blood samples in a safe, sanitary manner for diagnostic testing as a certified phlebotomist

EDUCATION

MEDTECH HEALTHCARE TRAINING, ALEXANDRIA, VA

Certification

GPA: A-

ADDITIONAL SKILLS

ICD10 Training-Medical Faculty Associates 2015Assistant Living Manager(ALM) 2010-Present Clinical Research Assistant 2007/Shipment of Dangerous Goods Child Care Development/Staff Management 2004

Certified Medical Assistant (CMA), 1997-Present

Certified in First Aid & CPR, 2004-Present

ENDORSEMENTS

In my 35 plus years of practice there have been many individuals who have worked in our office laboratory. I can state without exaggeration that Judy Anderson is one of the most expert and skillephlebotomist that has held this position. One of her particular skills, is the ability to calm and comfort patients with major disease problems, who state that they have no vein. She then proceeds to obtain a perfect sample where many others have failed” Eugene P. Libre MD, FACP- Potomac Physicians

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