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Business Analyst, QA, Test

Frederick, Maryland, United States
January 04, 2018

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Christina E. Aquino

Frederick, MD


Accomplished IT professional with over 25 years of extensive experience in business analysis, software development methodologies including Agile, related cross team best practices, offshore/remote teams, project, and test team management. Excellent communications and presentation skills. Passionate team player with a focus on quality.


CNSI – Software Test Manager Healthcare Systems 02/2013 – 05/2017

Managed testing activities of multiple large-scale statewide Medicaid/Medicare Health enterprise solutions systems throughout the full project life-cycle. Managed testing effort in an Agile environment for the first CLOUD-enabled Healthcare (Medicaid) system certified by CMS in the US for the states of Michigan and Illinois. Managed and mentored large and small teams, documented required test deliverables, test plans, test reports, requirements traceability matrix. Reviewed and analyzed business requirements, use cases, design, for accuracy and testability. Analyzed defects in JIRA for root cause and provided project recommendations based on findings. Created Quality Initiative project to include an effective Quality Tracker tool, best practices checklists, training presentations and motivated teams. Monitored compliance, tracked metrics. Attended meetings with project managers, team leads, CM to assist in project coordination to improve and implement sound release management best practices. Conducted CMMI3 ‘stage-gate’ QA reviews, audits, inspections, and CMMI3 related training. Train new team members on best practices related to all phases of the SDLC whether Agile or hybrid. Instrumental in the organizations rating of CMMI Level 3. SCAMPI Appraisal-trained team member.

Maxim Healthcare Services Inc. – QA Test Manager 09/2011 – 01/2012

Conducted interviews with executive level management and staff to determine current state of quality, process, and testing techniques at Maxim’s IT organization. Created and implemented a process improvement plan across the organization. Created a cross training program and mentored junior teams on QA business analysis techniques and best practices,

Discovery Logic – QA Test Manager 10/2009 – 01/2011

(Federal Contract for NIH’s Loan Repayment Program (LRP)) designed to attract health professionals to clinical research. Initiated and implemented quality assurance best practices related to change management and test process. Assisted with selecting and implementing Microsoft Test Management tool for the project team. Responsible for creating test plans, reports, metrics. Reviewed business requirements for accuracy and testability, provided feedback. Successfully managed test team meeting or exceeding all scheduled deadlines.

IQ Solutions – BA, Test Manager for Healthcare Federal Contract 01/2007 – 06/2009

Assisted in the creation of all project artifacts, standards and templates for the IT organization. Defined the QA audit process for all projects and teams across the organization. QA Test Manager for Web applications, .NET Legacy Systems, and J2EE large-scale project replacing these systems. Defined and generated business requirements for a new sophisticated J2EE Web order/inventory system for NIH (National Institutes of Health). Met or exceeded all project schedules ensuring quality work and adherence to standards. Instrumental in the organizations CMMI3 approval and implementation. SEI CMMI3 registered trained appraisal team member, conducted audits and verified adherence to processes and standards. Proficient in the Rational Tools selected to include Requisite Pro, Clearcase, ClearQuest, Test Manager, Performance Tester, and Rational Manual Tester. Defined and implemented Configuration and Release Management processes.

FannieMae – Treasurer’s Ecommerce, QA Test Lead (Contractor) 11/2004 – 12/2006

Senior QA Test Lead for multiple projects within Treasury. Worked closely with developers to review design and unitv testing to ensure completion and accuracy. Worked closely with users to assist with review of requirements. Conducted requirements analysis and testability assessments. Created Requirements Traceability Matrices. Maintained good rapport and communications with business representatives throughout project lifecycle.

Wells Fargo Home Mortgage, Inc. - Client Accounting 10/2003 – 11/2004

Project Manager/BA/Tester

Project Manager dedicated to Wells Fargo Charter Project for Finance/Client Accounting. Coordinated client accounting needs and completed an impacts analysis with project team. Wrote business requirements document for Corporate Relocation Billing and Tracking System. Worked closely with developers to review design and ensure completeness and testability.

Electronic Data Systems (EDS), NASDAQ, NASD (now FINRA) 08/1991 – 06/2002

Grandfathered from NASD/Nastech Account 07/1999 – 06/2002

Business/Functional Analyst - NASD Account 01/2002 – 06/2002

As a Business SME wrote user scenarios and worked closely with developers to assist with iterative development and testing. Reviewed unit test cases. Verified accurate use of DOORS for requirements, responsible for any changes to requirements. Ensured that all business requirements were properly documented and all CMMI level III mandates were followed. Organized and edited business requirements for system enhancements. Wrote training overview and system navigation document for PeopleSoft 8 Web-Timesheets. Assisted training department with creation of computer based training and conducted demonstrations for Web Timesheets.

Senior Test Analyst - AMEX (American Stock Exchange) 08/2001 – 01/2002

Senior Test Analyst / Lead 07/1999 – 08/2001

Performed duties of test lead to include creation of all test artifacts for upgrades, project enhancements, implementation of new modules, and Y2K testing.

Coordinated User Acceptance Testing. Created data and used existing test data to run applicants through all of the Benefits processes and actions in modules for: Benefits/BenAdmin, HR, Time & Labor, Payroll, and Web Time Capture/Payroll. Performed accuracy testing of Business Workflow. Executed Test Cases using HP/Mercury‘s Test Director/Quality Center. Verified by manual inspection, data mappings, field translations, SQL queries, and PS for all Human Resources modules. Monitored COBOL batch processes from PeopleSoft on UNIX platform. Executed and validated Structured Query Reports (SQRs) to extract data from SQL-based relational database and verified output.

National Association of Securities Dealers, Rockville MD 08/1991 - 06/1999

Senior Test Analyst 09/1996 - 06/1999

Development Specialist/Tester: Business Analyst 09/1994 - 09/1996

Developed and enhanced existing software applications, prepared and maintained user documentation. Created business requirements. Designed specific functionality, screens, and reports relating to CRD software applications; assisted with the development of a rigorous testing procedure. Traveled nationwide to conduct training on new CRD software.

CRD State Liaison/Business Analyst 08/1991 – 09/1994

Assisted states and other affiliations in matters of registration of broker/dealer firms and agents with NASD. Detected and examined CRD software problems affecting clients for program modifications. Coordinated the annual CRD renewal program involving the collection and disbursement of approximately $100 million to affiliations and revenue of approximately $7 million to the NASD. Responded to inquiries from NYSE, SEC, MSRB, NASD District offices, NASD Legal, Surveillance departments, and the general public in matters of brokerage firm and agent registration and licensing. Provided guidance to new members and the general public regarding interpretation of NASD policies and information on NASDAQ.


Work completed toward a B.S. Journalism, University of Maryland, College Park, Maryland

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