Summary

●*+ years’ experience in project and contract administration

●7+ years’ experience using Microsoft Office Suite

●Composed reports and correspondence in Word

●Created and presented goals and outcomes in PowerPoint

●Created Excel spreadsheets (formulas, pivot tables)

●Prioritized and multitasked project requirements

●Extensive Content Management System (CMS) experience

●Established project goals, ensuring deadlines were met

●Statistically analyzed and reported project data

●Dedicated and ambitious work ethic

●Adaptable to new challenges and requirements

●Adept written and oral communication skills

●Passionate and energetic team player

●Trained, supervised, and coached employees

Professional Experience

Staffing Consultant June 2017 – December (7 months)

Dynamic Personnel Recruitment – Ottawa, ON

Procuring resources and managing Federal Government and Private contracts in a fast-paced office environment

●Performing office administration and customer service, including;

oEntering at least 20 new candidates over the phone and in-person into a CMS daily. As well as updating existing records

oResponding immediately to email and phone inquiries from candidates, clients, colleagues, and senior management

oWriting and editing documentation (resumes, contracts, reports)

oProviding daily progress reports on contracts and KPI’s to senior management

●Managing several resources and contracts daily, including;

oStaffing procurement requests from high-profile Government and Private Clients

oReviewing and analyzing procurement details which are then entered and stored into a CRM database

●Bidding on, and winning, Federal Government contracts valued over $6 million, including;

oBeginning with an initial kick-off meeting to establish an action plan

oAnalyzing Bid documentation, technical requirements, and financials to create a work breakdown structure

oLeveraging strengths of team to designate specific areas of focus, e.g. recruiting, bid writing, and marketing

oCorresponding with Government procurement to discuss needs and expectations. Citing procurement regulations to contest and amend inefficiencies within the bid documentation

oProcuring high-level consultants and conducting a thorough review of their professional qualifications and experience

oAttending weekly meetings to discuss progress, identify challenges, and present solutions

Store Supervisor November 2016 – June 2017 (8 months)

Starbucks – Ottawa, ON

Supervised a team in addition to performing the administrative duties of operating a busy Starbucks Café

●Trained, coaching, and supervising over 15 staff to deliver excellent customer service and fulfill their role requirements

●Performed several administrative duties, including; inputting inventory data into a CMS to track and order stock, cash management, and relaying cooperation reports to team

Senior Tour Guide August 2014 – October 2016 (27 months)

Dalriada Kingdom Tours - Ireland

Managed and operated tours of Ireland’s North Coast to a global demographic

●Developed excellent interpersonal and oral communications skills across numerous linguistic and cultural barriers

Project Administrator September 2012 – July 2014 (23 months)

University of Ulster / University of Nottingham – Ireland / England

Conduced and managed internationally recognized projects within Biology, Neuroscience, and Psychology

●Corresponded weekly between supervisors, professors, and research labs to organize and manage several research projects

●Produced several reports and presentations, appropriately tailored and delivered to the audience (researchers, general public)

●Used Excel to create, manage, and present project data, timelines, milestones, and updates

●Utilized statistical software to create, manage, and analyze large data sets

Education

Masters of Research in Life and Health Sciences - Merit

University of Ulster, Ireland – 2013 Bachelors of Science with Honors in Psychology - 1st

University of Ulster, Ireland - 2012

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