Crystal C. Stevenson

*** *. ******* ******

Philadelphia, PA 19150

412-***-****

ac3wsw@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Administrative Assistant, Gateway Rehabilitation Center, Braddock, PA 2006-Present

Completing pre-admission and admission intakes using proprietary software

Completing DOC classifications and referrals for newly arriving reentrants

Assigning newly arriving reentrants to case management team

Corresponding with DOC agencies and State Correctional Institutions

Completing discharge summaries, patient history and physical examinations

Processing weekly patient budget sheets and distributing weekly payouts

Processing reentrants requests for financial assistance from patient fund

Completing daily movement reports to ensure accuracy of center’s census

Documenting information for staff training hours

Operating electronic mail systems and coordinating the flow of information, internally or with other organizations

Greeting visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs

Ordering and dispensing clerical supplies based on the needs of the facility

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals

Administrative Assistant, Wissahickon Dance Academy, Philadelphia, PA 2005-2006

Entered enrollment information and tuition payments into database

Composed performance programs, ads, press releases and press packets

Compiled grant applications along with corresponding documents

Completed bulk mailing of newsletters and other promotional materials

Answered incoming calls, addressed all inquiries from parents, students, and staff

Maintained and updated mailing lists for program participants

Title Clerk, Rockland Auto Sales, Philadelphia, PA 2005-2005

Issued new Pennsylvania permanent and temporary tags

Processed payments for automobile insurance coverage

Assisted with the selling of automobiles

Responded to customer queries related to registration, titles, insurance coverage

Maintained correspondence with Department of Motor Vehicles in Harrisburg, PA

Performed general clerical work including filing, faxing, light typing, telephone calls

Clerk/Registrar, District Council 33 Health Clinic, Philadelphia, PA 2003-2004

Assisted 15-20 physicians with scheduling daily appointments

Scheduled medical appointments for patients

Filed patient charts in secured file cabinets

Triaged incoming calls from patients

Processed and responded to e-mails on behalf of health clinic management

Administrative Assistant, Aetna U.S. Healthcare, King of Prussia, PA 1990-2002

Coordinated office staff and doctors’ meetings

Made travel arrangements and completed travel expense reports

Scheduled quarterly financial review meetings with network hospitals

Maintained attendance records for staff of twenty-nine

Processed members’ invoices according to company policy

Entered members’ information into provider relations’ database

Triaged and fielded incoming calls to appropriate staff members

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