Administrative Assistant Professional Experience
Resume:
Crystal C. Stevenson
Philadelphia, PA 19150
*********@*****.***
PROFESSIONAL EXPERIENCE
Administrative Assistant, Gateway Rehabilitation Center, Braddock, PA 2006-Present
Completing pre-admission and admission intakes using proprietary software
Completing DOC classifications and referrals for newly arriving reentrants
Assigning newly arriving reentrants to case management team
Corresponding with DOC agencies and State Correctional Institutions
Completing discharge summaries, patient history and physical examinations
Processing weekly patient budget sheets and distributing weekly payouts
Processing reentrants requests for financial assistance from patient fund
Completing daily movement reports to ensure accuracy of center’s census
Documenting information for staff training hours
Operating electronic mail systems and coordinating the flow of information, internally or with other organizations
Greeting visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Ordering and dispensing clerical supplies based on the needs of the facility
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Administrative Assistant, Wissahickon Dance Academy, Philadelphia, PA 2005-2006
Entered enrollment information and tuition payments into database
Composed performance programs, ads, press releases and press packets
Compiled grant applications along with corresponding documents
Completed bulk mailing of newsletters and other promotional materials
Answered incoming calls, addressed all inquiries from parents, students, and staff
Maintained and updated mailing lists for program participants
Title Clerk, Rockland Auto Sales, Philadelphia, PA 2005-2005
Issued new Pennsylvania permanent and temporary tags
Processed payments for automobile insurance coverage
Assisted with the selling of automobiles
Responded to customer queries related to registration, titles, insurance coverage
Maintained correspondence with Department of Motor Vehicles in Harrisburg, PA
Performed general clerical work including filing, faxing, light typing, telephone calls
Clerk/Registrar, District Council 33 Health Clinic, Philadelphia, PA 2003-2004
Assisted 15-20 physicians with scheduling daily appointments
Scheduled medical appointments for patients
Filed patient charts in secured file cabinets
Triaged incoming calls from patients
Processed and responded to e-mails on behalf of health clinic management
Administrative Assistant, Aetna U.S. Healthcare, King of Prussia, PA 1990-2002
Coordinated office staff and doctors’ meetings
Made travel arrangements and completed travel expense reports
Scheduled quarterly financial review meetings with network hospitals
Maintained attendance records for staff of twenty-nine
Processed members’ invoices according to company policy
Entered members’ information into provider relations’ database
Triaged and fielded incoming calls to appropriate staff members
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