Human Resources Employee Relations

SHEENA TYSON, CHRL

** ******* *****

Whitby, Ontario

L1N 9N8

289-***-**** (cell) ******.********@*********.** (email)

PROFILE:

Human Resources Professional with a Specialist background in Recruitment, Employee Relations, Talent

Management, Policy & Program Development, Learning & Development, People Management.

CAREER HISTORY:

PEOPLE + (June 16-Present)

Human Resources Manager

Freelance HR Manager servicing various clients in the GTA.

Responsible for Recruitment, Onboarding, Employee Relations, Performance Management, Compliance, Policies & Programs, Training, Health & Safety, WSIB, LOA, STD, LTD, GRTW, Administration and People Management.

BROOKFIELD CONDOMINIUM SERVICES LTD. (March 15-May 16)

Human Resources Manager

Responsibilities:

Manage Recruitment for Head Office & all Condominiums including Temporary Staffing

Hired 118 people in 14 months.

Responsible for Recruitment Metrics

Administer Credit & Criminal Background Checks

Orientation & Onboarding for all new Hires

Chair Health & Safety Committee

Advise VP’s, Regional Managers, Property Managers on Employee Relations issues

Coach management on Performance Management, Harassment & Terminations

Responsible for WSIB, STD, LTD, LOA

Lead and direct the Human Resources Generalist

Manage 18 Temporary Administrative Staff

MUNICH REINSURANCE COMPANY OF CANADA, MUNICH RE AMERICA (June. 09-May 14)

TEMPLE INSURANCE COMPANY & DAS CANADA

Senior Human Resources Business Partner

Responsibilities:

Manage Recruitment and HR Processes for 4 Head Offices and 5 Regional Offices in B.C., Quebec, Alberta and Saskatchewan, Nova Scotia

Designed Career Page, Implementation of Taleo, Brand, Market Companies Image

Redesigned processes, Metric’s, Forms, Offer Letters

Reduced Costs with Recruitment & Agencies across the board

Introduced Social Media into Recruitment Methods, Co-op Recruitment

Orientation & Take Your Kids to Work Day

Performance Management Cycle, Panels

Compensation Surveys, Bench Marking, Job Evaluation

Compliance in regards to Bill 158, AODA & other Legislation Bill Updates

HR Projects (Updates on Job Descriptions, New Policies, Benefits)

Training & Development for employees and Management

Succession Planning for Retiring Workforce

Employee Relations & Counselling/Coaching Managers and Employees on various issues ie. Career Paths, Performance Issues/Plan. Terminations

Administration ie. Metric’s for the HR Department (Time to Fill, Turnover, Recruitment Costs)

KELLY SERVICES (Jan. 08-Jan.09)

Project Recruiter/Staffing Consultant

Responsibilities:

Manage Temporary Recruitment for Bank, Insurance Company, Food and Beverage Manufacturer, Engineer Firm, Call Centre etc.

Sourced, Interviewed, Tested Candidates, Presented to Clients

Open Houses

Job Fairs

Project Recruiter for Call Centre (hired 90 employees in 6 weeks.)

PEOPLE + (Sept. 05-Jan. 08)

Human Resources Consultant

Responsibilities:

Free Lance HR Consultant/Recruiter servicing Retailer, Call Centre’s, Engineering and Heating & Air Company.

Designed Recruitment Strategies, Polices, Programs, Project Recruitment.

FIDELITY INVESTMENTS CANADA LTD. (Nov. 98-Jul. 01)

Human Resources Policy & Programs Consultant - Human Resources & Education Relations Analyst

Fidelity Investments Head Office

Responsibilities:

Created and Designed Policies for (Maternity Leave Top Up Benefit, Vacation, Overtime Pay, Relocation, Co-op’s, Designed Program for Recruitment with Universities and Colleges

Managed Relations with Universities and Colleges regarding Recruitment

Responsible for Compensation and Benefits Analysis and Surveys

Conducted Orientation Sessions for all New Hires

Responsible for Training Seminars on various policies and programs

Senior Recruitment Specialist

Group Insurance Division

Responsibilities:

Manage the Recruiting Process for the Group Insurance Division

Accountable for all Group Insurance recruitment (all levels ie. High Tech., Marketing, Finance, HR, Customer Service etc.)

Manage all systems ie. contacts, costs new recruitment methods, Referral Program, Co-op’s

INTERACTIVE MEDIA CORPORATION (LAVA LIFE) (Oct. 97-Nov. 98)

Recruitment Specialist

Responsibilities:

Develop and implement recruitment policy and training guide for VP’s/Directors and HR colleagues

Create standardized forms, letters, reporting and processes

Accountable for all Home Office recruitment (all levels ie. High Tech., Marketing, Finance, HR, Advertising) and Canadian/US Call Centres/Cross Border transfers

Develop recruitment strategy for all client groups

Develop Applicant Tracking System

Manage all systems ie. contacts, costs, new recruitment methods, Referral program, Co-op’s

Achievements:

Hired in excess of 100 new employees in one fiscal year

Created on-line internal intranet recruitment guide

Trained HR Colleagues/VP’s/Directors in best recruitment practices

Reduced agency recruitment fees by sourcing new methods ie. Internet, Ads, Co-op, Internal Referral Program, succession planning, retention issues, thereby saving the company approx. $500,000

Developed corporate brochure on company for recruitment

Networked and marketed company culture and vision to new clients and markets in Canada and the US.

Created first recruitment strategies for Marketing, High Tech, Finance etc.

EDUCATION:

HRPA

CHRL November (2014)

CHRP December (2010)

RYERSON UNIVERSITY

Certificate in Human Resources Management (CHRM)

SENECA COLLEGE

3 Year Program Fashion Merchandising and Retail Management

PROFESSIONAL ASSOCIATIONS/ACHIEVEMENTS:

Member in good standing of the HRPA

Workplace Hazardous Material Certificate in Construction

Certificate in Time Management Training

Certificate in Assertiveness Training

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