Pratiksha.R. Chhadwa

Plot No.**, Room No.A-***

Balaji Niwas, Behind Perfect

Motor Driving School,

Near Talaopali, Thane (W).

Mob No:- 887-***-****

Landline No :- 25381926.

E-mail: ac3wj9@r.postjobfree.com

CAREER OBJECTIVE :

To Strive Towards Excellence in a Professional Environment Providing Growth Prospect and Work Satisfaction.

ACADEMIC QUALIFICATIONS :

Degree

College/University

Year of passing

Percentage

S.S.C.

St.John’s College, Thane

MAR-2006

50.43%

H.S.C.

St.John’s College, Thane.

FEB-2008

65.44%

B.COM

N.K.T.T. Sheth College,Thane

MAR -2011

60.54%

EXPERIENCE PROFILE :

Company : Tech Process Solution Ltd

(Vendor of ICICI Prudential Life Insurance)

Duration : Jan 2012 to 20th Feb 2014.

Department : Freelook.

Designation : PROCESS ASSOCIATE.

Place : MUMBAI.

WORK DESCRIPTION :

Processing Electronic Payout Method Verification / Change Request

Receiving change verification request for EPM form IPRU.

Running the Nasty Software as per the request.

Extracting contract details from life Asia for future processing.

Verification payment mode details in Omnidocs v/s Life Asia.

Processing change Request in Life Asia for mode change.

Generating daily MIS for EPM Changes/Verification.

Co-ordination with central Finops team of ICICI Prudential LIC.

Freelook Process :

In this process customer comes & requests us to cancel his policy within 15 days of notice period of time, as he wants his policy in Freelook process.

Co-ordinate with clients through telephonic conversation & face-to –face for any type of queries.

Giving all mail reverts of clients & internal Team’s.

Preparing Daily, Weekly & Monthly MIS Reports of Call closed data of Freelook.

Using Software’s such as Omni for downloading customer’s document through his/her policy,Life Asia for creating & generating new PRN etc, Cordy’s in Mozilla firefox, Spaarc, etc.

Online Process :

Giving all mail reverts of clients & internal team’s.

Preparing Daily, Weekly & Monthly MIS Reports of Call closed data of Online.

Using Software’s such as Omni for downloading customer’s document through his/her policy,Life Asia for creating & generating new PRN etc, Cordy’s in Mozilla firefox,Spaarc,Billdesk,Ereturns,etc..

In this process customer comes & pays the premium amount in various modes such as Online,Billdesk,Infinity,Billjunction through installments & we give & process through due date of period,etc.

Co-ordinate with clients through telephonic conversation & face-to –face for any type of queries.

PAST EXPERIENCE PROFILE :

Company : Ergode IT Services Private Limited Co.

Duration : 1st March 2014 to 31st May 2014.

Department : Dealtz.

Designation : E-Commerce Executive.

Place : Mumbai.

PAST EXPERIENCE PROFILE :

Company : Balaji Data Solutions Private Ltd Co.

Duration : 1st September 2014 to 9th April 2015.

Designation : Desk Research Executive.

Place : Mumbai.

PAST EXPERIENCE PROFILE :

Company : Cheers Interactive Solutions Private Ltd Co.

Duration : 13th April 2015 to 20th August 2015.

Designation : Senior Research Analyst.

Place : Navi Mumbai.

CURRENT EXPERIENCE PROFILE :

Company : Ascentrik Research Services Private Ltd.

Duration : 1st February 2016 to Till Date.

Designation : Research Analyst.

Place : Navi Mumbai.

OTHER CAPACITIES

Typing (30-40wpm)

Net Surfing etc.

Done MS-CIT.

PERSONAL DETAILS

Birth-Date : 4th February, 1991.

Gender : Female.

Languages Known : English, Hindi, Marathi & Gujarati.

Nationality : Indian

Strength : Strong behavior in hard work & Self Confidence.

Hobbies : Reading, playing badminton, cooking, and listening music.

PERSONAL ABILITIES

Willingness to learn new things.

Maintain & create good and friendly environment.

Have the abilities to prove all best.

Date :

Place : Mumbai

(Pratiksha.R. Chhadwa)

Contact this candidate