Manager General
Resume:
YOGESH CHOPRA
Address: A-**/* First Floor, DLF Phase-1, Gurgaon
Contact No: 91-827******* & 706-***-****
E-mail: *************@*****.**.**
OBJECTIVE
To work in growing organization where I can get opportunity to optimally utilize my abilities and skills.
In the process my prediction is to accomplish the organization objective. Quest for excellence in job in Hospitality Field.
JOB TITLES
General Manager (Operations)
Zonal/Area Manager
Banquet Manager
ODC Manager
Restaurant Manager
Manager Operations
F & B Manager
PROFESSIONAL EXPERIENCE (34 years )
Running a Hotel on management basis in Neemrana on main NH-8.
Worked as a Resident General Manager (Operations) with Palm Tree (Hotel, Banquet & Restaurant), Gurgaon.
Worked as a General Manager (Operations) with Hans Resort at NH8 near Rewari (Haryana).
Worked as a General Manager with Jhankaar Banqueting Group/Farm House in Delhi, MG Road, New Delhi.
Worked as a Zonal Manager with Enkay Coffee Shops, Gurgaon.
Worked as a Operations Manager at Hotel Kshitiz Royal (3 star) at Sector – 29 Gurgaon.
Worked in the capacity of Operations Manager at Daana Paani since 2000 to 2005.
Worked in the capacity of Banquet Manager, ODC Manager, F&B Manager, Restaurant Manager with Chandigarh Industrial & Tourism Corporation (A Unit of Chandigarh Administration) for 18 years.
JOB PROFILE - CITCO HOTELS as a Banquet Manager/F&B Manager/ODC Manager/Restaurant Manager.
Responsible for smooth operation of industrial and social catering.
Responsible for the procurement of grocery and the material for running smooth operation.
Developed contracts for and overseeing all administrative and
operational aspects of preparing and serving events.
Planning and set up of all special events such as conferences, weddings, anniversaries etc.
Accounting and invoicing, maintaining of paper work for transactions
and making daily deposits.
Respected leadership skills with experience training and motivating staff to work as a team.
Personal visit of the site making more comfortable for the corporate clients, rectify the complaints of the total and more satisfaction for the Guest.
JOB PROFILE - DAANA PAANI / HOTEL KSHITIZ ROYAL as a Banquet Manager/ Operation Manager.
Developed of budgets, reviewed financial reports and ensured
corrective actions were taken as appropriate to assure that budget
goals were met.
Managed of food and beverage operation. Controlled cost of goods, menu pricing and display .End of month inventories.
I become well versed with the operation of Banquets sales that include selling conference packages, wedding packages and various other packages.
Responsible for smooth operation of industrial and social catering.
Supervised all banquet staff interviews, selection, training and
scheduling.
Personal visit of the site making more comfortable for the corporate clients, rectify the complaints of the total and more satisfaction for the Guest.
Check the conference hall before conference starts, all the equipments, pen and pencil, white board, LCD, Mouth fresher etc.
Check the MENU of the conference like, morning tea/coffee with snacks, lunch and evening tea/coffee with snacks.
JOB PROFILE - in JHANKAAR BANQUETING GROUP/ HANS RESORTS in delhi as a General Manager
Final Discussion to be made with the knowledge of Managing Director.
Responsible for smooth operation of the Hotel.
Take care of the Front office, House Keeping, cash counter, check in & check out of the Guest, feedback of the Guest.
Managed of food and beverage operation. Controlled cost of goods, menu pricing and display. End of month inventories.
Accounting and invoicing, maintaining of paper work for transactions
and making daily deposits.
Take care of the Restaurant, Bar, Bell desk and attending the complaint, Satisfaction of Valuable Guest and fulfill the requirement of the same for the future visits.
Supervised staff interviews, selection, training and
scheduling.
Checking the suggestion box, this is kept in the reception for the guest suggestion. If any complaints, call back to the Guest and apologize if any major complaint, verify with the departments and make sure no same complaints repeat in future.
Every weekend staff meeting for minimizes the Guest complaints and internal problems.
Assist F & B Manager to make more reservations of conferences, marriages, engagements, b’day party’s kitty parties etc for more income of the Hotel.
Uncompromising emphasis on presentation, service and cost savings.
PROFESSIONAL QUALIFICATION
Diploma in Catering Supervisor / Hotel Manager from Food & Craft Institute, Chandigarh (Sponsored by Government of India).
EDUCATION QUALIFICATION
Graduation B. A. from Banaras University.
STRENGTH
Ability to work 12-14 hours a day.
PERSONAL DETAILS
Father’s Name : Sh. V. P. Chopra
Date of Birth : 23rd January 1964
Marital Status : Married
Nationality : Indian
Languages Known : English, Hindi & Punjabi
Phone No. : 91-827******* & 706-***-****
DECLARATION
I do hereby declare that all the information mentioned above is true to best of my knowledge.
Date:
Place:
(YOGESH CHOPRA)
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