Mental Health Manager

SUSAN ROY

***** ***** ******* ****, ***********, Florida 34613 C: 631-***-**** ******@***.***

PROFESSIONAL SUMMARY

Licensed Clinical Social Worker with 10+ years of experience in mental health and educational settings, working

with diverse population in education, group home and inpatient treatment settings.

SKILLS

Strong verbal communication Client assessment and analysis

Conflict resolution Staff development

Team leadership Motivational Interviewing

ADDITIONAL INFORMATION

Experienced and skillful in conflict resolution, dual diagnoses, public speaking, trauma informed care,

organizational and time management skills.

WORK HISTORY

School Social Worker, 01/2016 to Current

Pasco County School District Office – Land O' Lakes, FL

Observe and monitor student's behavior and responses to behavior intervention plan.

Connect families with community services and resource agencies.

Maintain a caseload of more than 100 children in public schools.

Aid parents in arranging medication evaluation and psychological testing.

In-service faculty and paraprofessionals on mental health and interventions.

Hold district wide trainings on positive behavior support and interventions on emotional regulation.

Mediate conflicts within families to clarify and resolve underlying issues.

Behavior Specialist, 09/2014 to 01/2016

Hernando County School District – Brooksville, FL

Conferred with parents or guardians, teachers, administrators, and other professionals to discuss children's

progress, resolve behavioral, academic, and other problems, and to determine priorities for students and

their resource needs.

Identified cases of domestic abuse or other family problems and encourage students or parents to seek

additional assistance from mental health professionals.

Provided special services such as alcohol and drug prevention programs and classes that teach students to

manage conflicts without resorting to violence.

Taught classes and presented self-help or information sessions on subjects related to mental health and self-care.

Offered therapeutic services and crisis intervention to emotionally disturbed children and adolescents.

Crisis Intervention Specialist, 01/2009 to 08/2014

SCO Family of Services – Glen Cove, New York

Interim Clinical Director- provided direct supervision and support to residential director, psychologist and

social workers.

Maintained facility and ensured program complied with Office of Mental Health regulations.

Prepared and maintained records and reports, such as budgets, personnel records, or training material.

Researched and analyzed individuals or agency needs to determine program directions and goals.

Provided individual and group counseling to adolescent females utilizing Cognitive Behavior Therapy,

Participated in the determination of organizational policies regarding such issues as participant eligibility,

program requirements, and program benefits.

Initiated trauma informed model throughout agency - Sanctuary Model by Susan Bloom.

Chairperson on Human Rights Committee for Individuals with Intellectual Disabilities.

EDUCATION

Master of Science: Social Welfare, May. 2007

Stony Brook University - Stony Brook, New York

Bachelor of Science: Community Health and Human Services, May. 2005

St. Joseph University - Patchogue, Florida

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