LUNINGNING HERNANDEZ DE CASTRO

Dubai, United Arab Emirates

Mobile: 052*******

Passport No.: P5100979A

Email: ac3wg4@r.postjobfree.com

Objective:

To be part of a company that effectively utilizes acquired creative talents and commitment to excellence. Desire a position that allows personal growth.

Employment History

SALES EXECUTIVE

February 14, 2016 – July 31, 2017

Du Telecom (Axiom Telecom)

Dubai, UAE

Responsibilities:

• Managed and maintained key strategic client relationships

• Handles consumer, business, and home service

• Assist customers for their inquiries, needs and wants

• Troubleshoots customer’s network problems and take an action needed

• Reached quotas for daily and monthly basis

• Reports and follow up clients issue to designated department

• Process prepaid, postpaid and home service lines for individuals and business clients

• Process applied mobile phones for individuals and business customers

• Maintain the completeness of documents needed as well as administrative work

STORE SUPERVISOR

December 13, 2014 – December 23, 2015

Paavo’s Pizza Enoc Company

Dubai, U.A.E

Responsibilities:

• Oversees and supervises daily operations of the restaurant.

• Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff.

• Participates with operation management team to originate, plan, develop and implement long and short term goals.

• Monitors integrity of restaurant operation and the provision of services.

• Delegates and oversees bartending, kitchen supervision and table service duties.

• Prepares annual restaurant budget estimates, requests and final budget proposal.

• Oversees menu planning, pricing and banquet operations.

• Develops and implements advertising and marketing strategies for restaurant and banquet services.

• Updating daily reports and administrative works

• Responsible in preparing daily, weekly and monthly stocks forecast

ASSISTANT STORE MANAGER

February 14 2012 – November 13 2014

GreenWich Fresh N’ Famous Food Inc.

Metropolis Alabang Phillippines

• Responsible for providing quality food preparation.

• Responsible for preparing the monthly / daily inventory of all store stock

• Responsible in inspecting, assessing and evaluating the quality of newly delivered raw materials.

• Responsible in approving / rejecting delivered raw materials.

• Responsible in reporting to the Head Kitchen and Supervisor regarding kitchen concerns.

• Researching and reporting on external opportunities

• Understanding current and potential customers

• Managing the customer journey (customer relationship management)

• Updating daily reports and administrative works.

• Managing people on floor, 90% of my duty, Implementing incentives for team’s motivation

• Responsible in hiring people and processing of their employment

• Responsible in processing of payroll

Education

Course: Bachelor of Science in Business Administration (2004- 2008)

School: Pamantasan ng Lungsod ng Pasay

Address: Pasadena St. Pasay City, Philippines

PERSONAL BACKGROUND:

Nationality : Filipino

Birthday February 20 1987

Birth place : Philippines

Age 31

Religion Roman Catholic

I personally certify that all the above information are true and correct to the best of my knowledge and ability.

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