LUNINGNING HERNANDEZ DE CASTRO
Dubai, United Arab Emirates
Mobile: 052*******
Passport No.: P5100979A
Email: *************@*****.***
Objective:
To be part of a company that effectively utilizes acquired creative talents and commitment to excellence. Desire a position that allows personal growth.
Employment History
SALES EXECUTIVE
February 14, 2016 – July 31, 2017
Du Telecom (Axiom Telecom)
Dubai, UAE
Responsibilities:
• Managed and maintained key strategic client relationships
• Handles consumer, business, and home service
• Assist customers for their inquiries, needs and wants
• Troubleshoots customer’s network problems and take an action needed
• Reached quotas for daily and monthly basis
• Reports and follow up clients issue to designated department
• Process prepaid, postpaid and home service lines for individuals and business clients
• Process applied mobile phones for individuals and business customers
• Maintain the completeness of documents needed as well as administrative work
STORE SUPERVISOR
December 13, 2014 – December 23, 2015
Paavo’s Pizza Enoc Company
Dubai, U.A.E
Responsibilities:
• Oversees and supervises daily operations of the restaurant.
• Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff.
• Participates with operation management team to originate, plan, develop and implement long and short term goals.
• Monitors integrity of restaurant operation and the provision of services.
• Delegates and oversees bartending, kitchen supervision and table service duties.
• Prepares annual restaurant budget estimates, requests and final budget proposal.
• Oversees menu planning, pricing and banquet operations.
• Develops and implements advertising and marketing strategies for restaurant and banquet services.
• Updating daily reports and administrative works
• Responsible in preparing daily, weekly and monthly stocks forecast
ASSISTANT STORE MANAGER
February 14 2012 – November 13 2014
GreenWich Fresh N’ Famous Food Inc.
Metropolis Alabang Phillippines
• Responsible for providing quality food preparation.
• Responsible for preparing the monthly / daily inventory of all store stock
• Responsible in inspecting, assessing and evaluating the quality of newly delivered raw materials.
• Responsible in approving / rejecting delivered raw materials.
• Responsible in reporting to the Head Kitchen and Supervisor regarding kitchen concerns.
• Researching and reporting on external opportunities
• Understanding current and potential customers
• Managing the customer journey (customer relationship management)
• Updating daily reports and administrative works.
• Managing people on floor, 90% of my duty, Implementing incentives for team’s motivation
• Responsible in hiring people and processing of their employment
• Responsible in processing of payroll
Education
Course: Bachelor of Science in Business Administration (2004- 2008)
School: Pamantasan ng Lungsod ng Pasay
Address: Pasadena St. Pasay City, Philippines
PERSONAL BACKGROUND:
Nationality : Filipino
Birthday February 20 1987
Birth place : Philippines
Age 31
Religion Roman Catholic
I personally certify that all the above information are true and correct to the best of my knowledge and ability.