Auto Claims Adjuster
Resume:
Marisa Molinari
Phoenix, AZ *5032
************@***.***
Objective:
Seeking a position that showcases my communication and customer service skills. A position that will allow me to continue to advance my career by working for an industry leading company
Skills:
Strong customer service and communication sills
Knowledge of Garagekeepers policies, Business Auto, Commercial Auto policies
Experience handling First and Third party Bodily Injury, PIP/Med Pay and Property Damage claims including negotiations with claimants and attorneys
Knowledge of Total Loss settlement and state specific requirements
Strong knowledge of insurance policies and complex coverage issues
Handled escalated calls and files to come up with appropriate solutions
Work History:
Metromile Insurance (Temp Position w/Aerotek) August 2017 – current
Auto Claim Adjuster
Busy inbound phone environment
Handle 1st and 3rd party Property Damage, Comprehensive, and Collision claims
Review and interpret policies to determine coverage availability
Handle claims according to each state DOI regulations
Specialized Claims Synergy May 2016 – July 2017
Office manager/Dispatch
Dispatched incoming files to appraisers in all states, keeping in mind licensing requirements
Handled incoming calls from clients, appraises and owners regarding the status of the auto inspections and estimates
Reviewed estimates and supplements with clients
Coordinated time off and vacations for employees
United Services Automobile Association January 2005 - May 2016
Claims Adjuster
Proficient in a call center environment handling multiple states
Professional and confident while delivering exceptional service to a wide variety of customers
Experience working in a paperless environment
Handled 1st and 3rd party Property Damage, Comprehensive, Collision
Handled minor Property Claims during CAT seasons, loaned to Property Dept.
Familiar with subrogation and writing Arbitrations
Handled Automotive Claims from beginning to end
Determined liability manually
Verify and determine coverage
Contact this candidate