General Manager

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Mark White

Euless, TX ***** • ********@*****.*** • 817-***-**** • LinkedIn

General Manager

Results-driven and innovative management professional with proficiency in the design and execution of process improvements focused on saving time, reducing redundancies, and improving workflow. Talent for building quick rapport with clients and creating the “delight factor” by delivering more than expected. Strong leader, with aptitude for effective training and development of employees. Capacity to coach and mentor staff for career growth. Proven expertise in:

• World Class Customer Service

• Team Leadership

• Financial Management

• Staff Training & Development

• Cost Reduction

• Procurement

• Business Process Redesign

• Staffing & Scheduling

EDUCATION AND CERTIFICATION

Bachelor of Business Administration

Texas A&M, College Station, Texas

Majors: Marketing and Management

PROFESSIONAL EXPERIENCE

Inovar Packaging Group – Dallas, TX

Vice President/General Manager, March 2015 to December 2017 Direct all aspects of flexo printing operation, from initial order to shipping. Manage client relationships, taking time to listen to needs and addressing them in a timely manner. Re-organize workflow to provide for better internal communications. Ensure staff is thoroughly trained and introduce opportunities for development. Key Contributions:

Reduced turnover by 25%.

Analyzed company goals and objectives and restructured management team to meet or exceed them.

Cockrell Enovation, Fort Worth, TX

Pressroom Bindery Manager, January 2014 to February 2015 Managed schedule and staffing of pressroom and bindery departments. Supervised work instructions, trained staff, maintained equipment and negotiated for consumables. Key Contributions:

Established roller maintenance program for proper care and evaluation of pressroom rollers. Mark White • Page 2

Implemented training classes to heighten employee awareness of the effect of spoilage on company profitability.

Developed and launched bindery scheduling format, ensuring employees were aware of client expectations.

Ovation Graphics – Fort Worth, Texas

Scheduling Manager, February 2004 to January 2014

Assumed key role in company, often functioning in multiple positions. Wrote prepress, press, and bindery schedules. Led production meetings. Key Contribution:

Redesigned processes to improve quality and efficiency of production.

Initiated production report that allowed for better job tracking by department managers and customer service department.

Customer Service Manager, October 2008 to January 2014 Coordinated workflow throughout plant to meet customer expectations and deadlines. Developed and rolled-out intensive employee training program to increase knowledge, skills and effectiveness.

Key Contribution:

Maintained departmental quality and effectiveness, while reducing staffing by 12%. Pressroom Manager, June 2010 to January 2013

Managed staffing, procedures and work instructions. Coordinated needs for proper working equipment with maintenance. Communicated with purchasing to guarantee supplies and materials were available. Key Contribution:

Introduced new paper and time management documentation system to analyze and determine methods to improve production.

Started equipment maintenance tracking procedures to monitor equipment needs and reduce equipment failure/issues.

Prepress Manager, August 2004 to July 2008

Worked to maintain smooth workflow.

Drove success through staffing, procedures, and work instructions. Key Contribution:

Reduced plate remake spoilage from 3% to 2.5%.

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