Microsoft Office Sales

Tressa Adolf

Denver, Colorado 970-***-**** ***********@*****.***

Objective

•Well organized individual with excellent interpersonal and communication skills. Exceptional team player experienced in working fast-paced, challenging environments.

Skills

•Excellent client-facing and internal communication skills

•Excellent written and verbal communication skills

•Solid organizational skills including attention to detail and multi-tasking skills

•Strong working knowledge of Microsoft Office

•Strong analytical skills and creative thinking.

Experience

Clerical Support Specialist IV Denver Health Outpatient Behavioral Health July 2016- Present

Track grant data pertaining to Medication Assisted Treatment, Coordinating internal resources and vendors, Ensure that all projects are delivered on-time, within scope, Create and maintain comprehensive project documentation, Visual board maintenance and tracking, other duties as assigned

Clerical Support Specialist III Denver Health EMS Education March 2016- July 2017

Answer phone calls, greet customers, field questions about programs, schedule paramedic and EMT interviews, Daily credit card reconciliations, EMT class registration, data entry, record keeping, Point of contact for Rita Bass room scheduling, Check deposits, process payments, other duties as assigned

Secretary Courtesy Acura of Denver august 2015- March 2016

Greet customers and answer phones. Point of contact for scheduling appointments and producing invoices. Managing all vehicle recall appointments and notices.

Retail Sales in Women’s Department Nordstrom January 2015- August 2015

Assisted customers with retail purchases, initiated service consultations to learn customer preferences and needs, Built lasting professional relationships with customers and answered inquiries. Remained knowledgeable about fashion trends and department store volume sales goals. Maintained the cleanliness and orderly fashion of the sales floor.

Secretary Adolf Heating and Cooling February 2010- December 2014

Frontline staff, greeted customers, answered phones. Generated invoices and kept track of billing. Produced information by transcribing, formatting, data input, editing, and graphics. Was point of contact for scheduling appointments and billing inquiries..

Education

Associates 2015 University of Northern colorado

•Major: Communication Studies

References upon request

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