Summary
Hard-working management professional with the ability to build a strong and productive operations team. Experienced in vendor/supplier relations, communication, problem solving and team building. With combined skills as a manager, team leader and coordinator; I can help to bring about the best results for the company at hand.
Professional Skills
Proven skills to implement policies and procedures to maximize production and increase profit.
Strong multi-tasking and organizational skills
Excellent decision making and problem-solving skills with strong interpersonal interaction with clientele.
Able to coordinate multiple personnel and couriers throughout the day.
Comfortable and adaptable to computerized scheduling, production and tracking systems.
Additional experience in:
Personnel / interviews and reviews
Quality control / assurance
Interacting with Sales and Customer Relations
Equipment maintenance and repair
Inventory control, Regulatory Compliance
Experience with forklifts, pallet jacks and training
Maintain building by assuring that all fire and hazard codes are met
Experience and Qualifications Production:
Implemented policies and procedures to reduce loss of revenue to shipping department. These standards brought quality service along with an overall increase in productivity from approximately 100 to over 250 packages a day.
Scheduling:
Used a computerized system to forecast upcoming surgery cases up to a week ahead or more. Coordinated personnel to meet their daily requirements while maintaining local deliveries and pickups through company drivers and courier services. Set up of LTL and full truckload services for trade shows and expositions.
Quality Control:
Reviewed the needs requested for surgery before instruments and implants are delivered to hospitals. Photo verification sent to sales representative before and after completion. Oversaw that all procedures and quality measures were met to ensure shipments and deliveries in a timely manner. Verified all loaner sets for surgeries as well as retuning them within the required time frame. Worked with teams to restock sets used in previous cases. Discovered new ways to protect the product through cost effective packaging.
Personnel Hiring, Supervision and Training:
Interviewed, hired and trained staff in addition to overseeing and evaluating the performance of multiple employees. Kept accurate records of employee responsibilities and their duties as well as wrote and conducted annual reviews.
Sales and Customer Relations:
Recommended packaging solutions to meet customer requirements in order to achieve project success. Close interaction with cliental to ensure all their requirements were met to achieve desired results. Available to sales staff and clientele 24/7 through e-mail or telephone. Interaction with vendors and suppliers to obtain the best product for packaging solutions.
Strengths and Appropriate Skills:
Able to make sound and concise decisions in a high paced, ever changing work environment. Strong multi- tasker with the ability to coordinate effectively under pressure. Can remain focused while interacting with multiple sales staff and warehouse personnel and fulfillment teams.
Technical Skills
Proficient in SMS (Sales Management System), UPS Worldwide, FedEx Power Ship, Inventory control software. Experience with Microsoft Office
Certifications
Forklift Trainer - standup and sit-down models, OSHA fire safety, MSDS (Material Safety Data Sheets), and lock-out/tag-out procedures, CPR, AED and First Aid Basics.
Work Experience
Atlas Medical, BIOMET Orthopedics, Zimmer Biomet Orthopedics
Denver, CO 80204 – 2/09 to 10/17 Position: Warehouse Manager, Surgery Coordinator
Phone: 303-***-****
National Hirschfeld (No longer in business)
Denver, CO 80216 - 10/07 to 02/09
Position: Shipping and Receiving Manager
Henry Wurst, Inc.
Denver, CO - 9/99 to 10/07
Position: Receiving Manager 9/99 to 3/03; Shipping and Packaging Manager 3/03 to 10/07
Phone: 303-***-****
Digital Impact Communications (No longer in business) Lakewood, CO - 3/99 to 7/99 Position: Design Assistant Phone: 303-***-****
Aztec Customer Rug and Carpet
Denver, CO - 10/97 to 3/99
Position: Art Director and Design Consultant Phone: 303-***-****
Aurora Rug / Kensington Designer Rugs (No longer in business)
Aurora, CO - 3/93 to 10/97
Position: Driver / Delivery 3/93 to 1/95; Design and Fabricator 2/95 to 10/97 Phone: 303-***-****
Education
Associates Degree Visual Communication, Colorado Institute of Art, June 1992
Maximizing AutoCAD R14 – February 1999
Nicholas E. Wopat
Cell 720-***-****
********@*****.***
9598 East Iowa Circle, Denver, CO 80247
References
Troy Knapp
Cell 720-***-****
Home 303-***-****
President - TDK Designs Arvada, Colorado
Bob Haldeman
Cell 303-***-****
President – RCH Medical
Denver, Colorado
Justin McVay
Cell 303-***-****
President – JM Orthopedics
Westminster, Colorado
Myles Whitsett
Cell 720-***-****
Manager – The Lighting Agency
Denver, Colorado