Bret Golzbein

Tamarac, FL *****

ac3w9l@r.postjobfree.com - 954-***-****

• Solid managerial and administrative experience

• Exceptional versatility and adaptability

• Excellent problem-solving, project management and decision making skills

• Proven ability to prioritize and complete multiple tasks

• Excellent verbal and written communication abilities

• Adapts easily to new concepts and shifts in responsibilities

WORK EXPERIENCE

Office Manager /Expeditor /Sales assistant

Spacecraft Components- City of Sunrise, FL 2014-Present

Maintain filing system

Expediting open orders

Estimate ship dates for current customer order

Follow up on past due orders

Coordinate between multiple business units inside company

Process change orders and confirm revised orders

Order and quote entry

Relay information to customers in a timely and professional manner

Supply chain and Procurement experience

South Florida Circulation Manager

Employment Source Magazine - City of Sunrise, FL - 2008 to 2013

Supervise 15 independent delivery agents

• Oversaw all operations functions associated with distribution of magazines/newspapers.

• Consistently set-up and upgraded new high pick-up stops and removed low turnover locations

• Working knowledge of all areas within Dade, Broward and Monroe Counties

• Controlled and adjusted instant draw counts and insert pieces

• Handled all distributions and activity reports, scheduling and payroll

• Re-configured and analyzed all routes within the tri-County

Data entry for all returns sent in by independent drivers

• Facilitated the upkeep and maintenance of the office and warehouse area

• Recruited, demonstrated routes and contracted new independent carriers

District Manager, Home Delivery Department

The Miami Herald Publishing Company - Miami, FL - 1993 to 2007

Supervised 75 independent delivery agents

• Expedited recruitment, training and development of independent contractor's teams of up to 25 agents

• Oversaw all operating functions associated with distribution of newspapers

• Developed short and long term goals for circulation growth

• Controlled and verified instant counts, advertising pieces and samples to ensure zoned product dispatch

• Implemented changes to work process and operating procedures, including an upgrade of management

Methods and systems

• Handled scheduling and payroll, including preparation and implementation of agent accounts.

• Facilitated the maintenance of shortages coupled with the adjustments of agent’s draw

. Analyzed and redesigned routes and areas

EDUCATION

Associate of Science in Business Management

Miami-Dade Community College

SPECIAL SKILLS AND ABILITIES

Computer Skills: advanced knowledge in following programs

Microsoft Word, Excel, Access, PowerPoint, Microsoft Outlook

Knowledge of the Spanish language

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