Bret Golzbein
Tamarac, FL *****
********@*****.*** - 954-***-****
• Solid managerial and administrative experience
• Exceptional versatility and adaptability
• Excellent problem-solving, project management and decision making skills
• Proven ability to prioritize and complete multiple tasks
• Excellent verbal and written communication abilities
• Adapts easily to new concepts and shifts in responsibilities
WORK EXPERIENCE
Office Manager /Expeditor /Sales assistant
Spacecraft Components- City of Sunrise, FL 2014-Present
Maintain filing system
Expediting open orders
Estimate ship dates for current customer order
Follow up on past due orders
Coordinate between multiple business units inside company
Process change orders and confirm revised orders
Order and quote entry
Relay information to customers in a timely and professional manner
Supply chain and Procurement experience
South Florida Circulation Manager
Employment Source Magazine - City of Sunrise, FL - 2008 to 2013
Supervise 15 independent delivery agents
• Oversaw all operations functions associated with distribution of magazines/newspapers.
• Consistently set-up and upgraded new high pick-up stops and removed low turnover locations
• Working knowledge of all areas within Dade, Broward and Monroe Counties
• Controlled and adjusted instant draw counts and insert pieces
• Handled all distributions and activity reports, scheduling and payroll
• Re-configured and analyzed all routes within the tri-County
Data entry for all returns sent in by independent drivers
• Facilitated the upkeep and maintenance of the office and warehouse area
• Recruited, demonstrated routes and contracted new independent carriers
District Manager, Home Delivery Department
The Miami Herald Publishing Company - Miami, FL - 1993 to 2007
Supervised 75 independent delivery agents
• Expedited recruitment, training and development of independent contractor's teams of up to 25 agents
• Oversaw all operating functions associated with distribution of newspapers
• Developed short and long term goals for circulation growth
• Controlled and verified instant counts, advertising pieces and samples to ensure zoned product dispatch
• Implemented changes to work process and operating procedures, including an upgrade of management
Methods and systems
• Handled scheduling and payroll, including preparation and implementation of agent accounts.
• Facilitated the maintenance of shortages coupled with the adjustments of agent’s draw
. Analyzed and redesigned routes and areas
EDUCATION
Associate of Science in Business Management
Miami-Dade Community College
SPECIAL SKILLS AND ABILITIES
Computer Skills: advanced knowledge in following programs
Microsoft Word, Excel, Access, PowerPoint, Microsoft Outlook
Knowledge of the Spanish language