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Sales Customer

Mumbai, Maharashtra, India
January 05, 2018

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B/*, Guru Samarth Krupa CHSL, Kopar Road, Dombivali (W), Thane, Maharashtra - 421202.

Hand phone: - 916-***-****//Email: -

Overview: - I aspire for a challenging position in a professional Organization where I can enhance my skills and strengthen them in conjunction with Organization s goals. A self motivated achiever with an ability to plan and execute the goals.

Expertise with an experience of more than 17 years + in field of Coordination & Credit Control helping to generate a huge volume of business to the company.


Company: Robonik India Pvt Limited Navi Mumbai May’15-Aug 17

Designation: Head Coordination Tenders & Sales

M/s Robonik (India) Pvt Ltd is well established organization for the past 17 years, with business transactions being carried out in INDIA. The company is certified ISO 9001: 2008 for quality policy management and ISO 13485: 2003 for design, development, sales & service of IVD instruments & reagents. Robonik are the manufacturers of Diagnostic Instruments, Bio Chemistry, Coagulation and ELISA Products.

1.Reporting to Director / General Manager

2.Handling TENDERS & Sales on all INDIA bases.

3.Attending pre bid meetings, visiting clients place for reconciliation.


5.Handling Credit Control related to tenders & sales. Pre & Post tender sales activities handled along with a team. Responsibly taken care for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits, email, phone and fax.

6.After getting notification awards hereafter resposible for line schedule of production,delivery as mentioned in clause of tender.

7.Major customer like DGFMS,DHS,TNMSC,KMSCL,KSDWL,GMSCL etc based in all metro cities participated.

Company: Nilkamal Limited Mumbai Jun 08-Oct 14

Designation: Executive Tenders & Sales Coordination

Nilkamal Limited, a Rupees 1200 crore company into manufacture of molded plastic material handling crates and furniture. With seven factories all across the country: three in the west, two in North, and one in South and one in East. All plants are ISO9001:2000 certified.

Web: -

Role & Responsibilities:

1.Reporting to Director/ Vice President / HOD.

2.Responsible for handling Coordination for (East, West, North and South).

3.In Coordination - processing of orders (Pre & Post Sales), Communication with Sales, Purchase and Warehouse for dispatches, payment follow ups, recovery and reconciliation.

4.To handle Credit Facility for the valuable customers. i.e CREDIT CONTROL

5.Knowledge of TENDERS&E-TENDERS. Worked for GOVERNMENT TENDERS, PRIVATE PARTY TENDERS and SET TENDERS. Visiting and Attending PRE-BID meeting as per tender requirement in required cities.

6.After winning the tenders to take care for production,delivery as mentioned in clause of tender. And all POST SALES COORDINATION and filling the gap between warehouse,transporter and customer till material reaches the customer s site.

7.Participated in execution of sales strategies. All verticals under company's roof like solid waste management products, heavy duty racks and musquito nets (LLINs) and containers etc.

8.Key responsibility of Checking the transaction of despatches, orders and payment related details mainly in SAP system( SAP-R\3 Version4.7). Major working on CRM (Customer relationship Management) .


Designation: Senior Sales coordinator

Supreme is amongst India's largest manufacturers of co-extruded multi-layer barrier films (up to 7 layers) with over 10000 MT p.a. capacity. The first multi-layer barrier films manufacturer in India to have ISO 2001:2008 as well as BRC-IOP certification. Performance films are mainly used in packing of Dairy product, Meat & Poultry, Spices, and Marine Foods. Barrier films for toothpaste gels and cosmetics etc. MAJOR CLIENTS were DHARA, GODREJ, RUCHI SOYA INDUSTRIES IN OIL FILMS & GOPALJEE IN MILK FILMS, CASHEW BAGS & NYLON POUCHES etc.

Web: -

Role & Responsibilities:

1Reports to HOD, Senior HOD.

2Key responsibility of handling all India sales for Flexible Packaging Division known as performance films, where the application of films is used for packing bulk quantity of cashew bags, oil bags and milk pouch.

3Attending to Sales Person & Customer for query related to despatches,short supply etc.

4Credit Control of the entire department.

5Order punched in ERP System, Despatches and Payment related details logged in ERP system. MIS reports generated through ERP system.


Company: CLASSIC FLOORING PVT LTD Mumbai Sep 01 Dec 04

Designation: Back-Office Sales

Classic Flooring has a vision of creating a perfect integrated flooring solution. We follow two simple cultures while selecting products for India Quality and Innovation. Classic flooring also represents Tarkett in India since 1995 for their residential and commercial floorings.

Role & Responsibilities:

1.Reports to Director.

2.Maintained accounts of sales made, new orders, cash transactions and customer details.

3.Dealing with Architects,Builders, Interiors designers & other corporate client etc., for promoting the product for business also attending the customer visiting the showroom.

4.Submitted timely and accurate reports related to the arrival of new stock or remaining supplies in the store.

5.Attending to customer for product related queries all types of flooring i.e. Wooden Laminates and Real wood, Vinyl, PVC. Having offices in Bangalore and Delhi.


7.Major role in handling enquiry,sampling,complaints.Preparation of fortnightly & monthly reports of the sales incharge. Also understanding to Customer grievance for flooring during and after installation work done.

Company: A V Exports Mumbai July 95-Jun 99

Designation: Merchandiser

A V Exports represents the an export house for General Merchandise items mainly supplied to upcountry with various range of toys, stationary, garments, books and many more things.

Web: - NA

Role & Responsibilities:

1.Assisted in promoting new brands introduced to the market.

2.Experienced as Sourcing merchandiser mainly for product demanded by customer.

3.Identify sales opportunities and build awareness toward products. Ability to understand customer mindset and needs.

4.Raising the best rate with the local manufacturer and customer.All correspondence done with the local manufactures as per the requirement given by the exporter. Follow up for best price & quality product. Key partners were from Middle East,Kenya etc.


Handling Projects {Post Tender Sales} ---Robonik India Pvt Ltd

1.Clients like HLL Life Care Limited, DGFAMS,APMSDIC etc.

2.To get connected with various department like production,quality control for the medical equipment status.

3.When can the material be despatch as it should be according to date in tender PO.

4.Execution on timely delivery, installation and arranging for receipt.

5.Collection of various documents as per various tender authority for submission in regards to collect payments.

Projects Handled{Pre & Post Sales} ---NILKAMAL LIMITED

1.Handled projects for customer M/S. Yum Restaurant Pvt Ltd, Speciality Restaurants Pvt Ltd, Kernel Foods Pvt Ltd, Mumbai Chicken Pvt Ltd And Pune Chicken Pvt Ltd,Dodsal Enterprise Pvt Ltd. FRANCHISEES coming under the above company are PIZZAHUT, KFC, SIGREE, MAINLAND CHINA, TACO BELLS etc.,In project execution work starts after receiving of PURCHASE ORDERS (PO), arranging the material as per PO from warehouse,factory,various depots, or from other sources like (supplier and vendors). Responsible&planning for despatch of the material in the given time frame as asked by customer. Made efficient purchases resale supplies.

2.Developed and sustained relationships with potential and existing clients by coordinating professional meetings, attending promotional events and providing effective administrative support.

3.Actively supported company sales team Coordinated sales details, pre-sale material and after-sale deliveries. Handles contacts met customers on and off company premises for discussions.

4.Prepared clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations.

ACHIEVEMENT:- Executed the Project Successfully with Satisfaction on Customers Account.



Certification / Diploma course in EXPORTS through Indo American Society By Dr.Y.R. Ullal.

Passed SSC from MAHARASHTRA STATE BOARD with Second Class.

Pursuing BA through university.

COMPUTER SAVVY: Microsoft Office 2010(WindowsMs-Word, Ms-Excel, Power Point, Internet). CRM, ERP & SAP [System Application & Data Processing]


Date of Birth: 17th February 1975

Languages Proficiency: English, Hindi, Marathi, Gujarati

Hobbies: Music & Reading

Some of the most important traits

Professionalism, diplomacy, tactfulness to generate positive company image

Negotiation skills

Creative, insightful, innovative, assertive

Leadership result oriented and goals achiever

Entrepreneurial attitude

Efficient to work under pressure

Focused on achieving sales goals and quality performance

Excellent communication skills written and aural


I hereby declare that above mentioned information is true to the best of my knowledge.

Sd/- Apeksha Raje

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