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Sales Manager

Santa Clara, California, United States
January 03, 2018

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Jing Shao



*-**** ***** *** ******** Operations Analyst in IT industry


Business Operations, Sales Analytics, Sales Planning

Marketing Program design and implementation

Cross Functional Team Alignment

Advanced Excel & Basic SQL proficiency

CRM Siebel, Sales Connect, Salesforce administrator, ERP, SAP order management

Google AdWords, Tableau


Master of Engineering Management Now

International Technology University San Jose, CA

Master of Business Administration (International Business Management) 09/2016

University of Illinois at Chicago – Liautaud Graduate School of Business Chicago, IL

Bachelor of Arts in Business English 09/2010

Nankai University Tianjin, China


Sales Operation Analyst 03/2017 – Now

TargetCW- Mindray North America Mountain View, CA

Maintained the forecasting analysis and templates, work to continually improve the process

Work with sales management to maximize sales and profit of business product lines.

Managed internal processes and SCM of new and end of life opportunities.

Updated the forecasting tool, compiled forecast update and impact (salesforce and SAP system).

Marketing and Business Operation Manager 09/2016 – 12/2016

Uhouzz - Startup (Target at Chinese) housing and localization service platform Chicago, IL

Oversaw the planning and execution of a multifaceted digital and offline marketing campaign to create brand awareness and follow up leads to contract, utilize CRM

Set budgets, conducted market research, launched marketing campaigns, created content for digital media buying, and analyzed the data/index from each campaign on new prospect, interaction, turnover rate to adjusted media buying strategy

Sales Operation Analyst 08/2014 – 08/2015

Airwatch by VMware China Beijing, China

Supported Executive routine review on business analysis of product performance, generating insight from data, recognizing and highlighting trends, business risks and opportunities as well as working closely with sales, marketing, partner and finance team to maximize sales, track their sell through.

Managed sales territory, quota assignment, sales incentive compensation, sales planning, forecasting (weekly/monthly/quarterly), reporting, order booking, and sales performance tracking

Designed, tested and implemented data-driven initiatives to drive product, account KPI and ROI in Excel and salesforce report dashboard.

Participated in marketing event planning and implement projects and initiatives, trained internal team members about and business operations process

Sales Execution & Management Professional 10/2010 – 07/2014

CRM Sales Operations 06/2008 – 09/2010

IBM China Beijing, China

Used IBM infrastructure and tools to develop standard or ad hoc analysis, provided reporting and analysis of pipeline, performance view, roadmaps and deal lists

Provided advice and counsel of root cause, pervasive issues resolution, and gap closure plans based on brand, channel, industry business knowledge

Coordinated between multiple functional departments and trained new team members

Supported 100 sales representatives to increase sales productivity by improving CRM input quality

Implemented commission models, administer sales compensation plans, ensuring commission, spiffs and bonus calculations are done accurately and in a timely manner in internal system and in Excel maintaining a working master file reference data, and confidential employee information, and compensation plan information


Elevator Pitch Fan Favorite – UIC Start-Up Challenge 04/2016

Pro Bono Marketing Consultant – UIC InKind Consulting 09/2015 – 03/2016

President/Event Manager- IBM Singles Club Best Officer Award – IBM Club China 01/2012 – 03/2014

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