PROFESSION SUMMARY

Business Analyst with over * years of experience supporting business solution software and analyzing business operations. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company.

EXPERIENCE

FedEx – Memphis, TN January, 2013- April, 2017

Business Data Analyst

Performs process modeling and process redesign for large or complex projects.

Ability to identify computer problems and determine timely solutions.

Develop and design systems to address specific program goals.

Develop organizational and operational plans, grants, contracts and procedures to attain program goals.

Correspond efforts/marketing plans for program by research and release of information.

Develop and implement administrative procedures for information processing, record maintenance and funding compliance.

Execute approved SQL Scripts on behalf of support Team in Production Environments.

Deploy changes into Integration and Test environments on behalf of Support and Enhancement teams.

Experience with business analytics software.

Partner with application directors and creators to ensure each project meets a specific need and resolves successfully.

Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes.

Maintain existing ATLAS reports and document templates.

Create Functional and Technical Specification documents. Design, development and implementation reports and ATLAS document templates.

EDUCATION

Union University, B.S. with Honors – Business Administration, May, 2015

SKILLS

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio).

Experience with Agile software development.

Proficiency with Microsoft SQL Server Reporting Services.

Proficiency with Microsoft SQL Server queries and stored procedure.

Intermediate understanding of Software Development L C, Risk & Release Management.

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