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Retirement Benefits Consultant

Memphis, Tennessee, United States
January 02, 2018

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Stephen Curtis Coombs, CPC, QPA, QKA 901-***-**** Retirement Benefits Consultant


Retirement services professional with over 20 years of in depth industry experience in the Defined Contribution and Defined Benefit space. A focused individual with a strong professional relationship building ability utilizing excellent communication and presentation skills. Has demonstrated expertise in plan design and financial impact studies, ERISA compliance and administration from a hands-on perspective as well as leading teams, a TPA practice, and internal plan administration. Familiar with a variety of recordkeeping platform providers and is experienced with retirement plan sales, marketing and consulting. Maintains strong network base with advisers, record-keepers and plan sponsors keeping them informed of industry and regulatory changes and best practices. Served on ASPPA conference program and steering committee and as a conference moderator. ASPPA Credentials IRS & DOL Regulations ERISA Compliance Pension Calculations/Accounting Fiduciary Oversight Non-Qualified Executive Plans Policy & Procedure Development Vendor Management/Negotiation Cost & Budget Analysis Plan Trustee & Annual Reviews Plan Audits Qualified Plan Documents PROFESSIONAL EXPERIENCE

Brewster & Brewster, Inc. Telecommute 2017 - present Sr Administrator/Consultant

• Perform the daily and yearly allocations, compliance, reporting, and consulting for approximately 90 retirement plans at a time. Ensure timely completion of annual compliance work and recurring transactions.

• Manage and maintain ongoing strong relationships with current plan sponsors and advisors to ensure long- lasting productive partnerships.

• Assist clients, advisors, and staff with technical or operational questions including plan design and education.

• Interpret and explain plan provisions and facilitate their application to plan administration.

• Review plan document amendments, restatements, and notices.

• Provide 3(16) Fiduciary Services

Plan Administration & Consulting, LLC (a division of Watkins Uiberall, LLC.), Memphis, TN 2015 - 2017 Director

• Provided consulting and plan design to current and potential plan sponsors and business owners.

• Managed the day to day operations of the business and staff of 4 including budgeting, billing, and quality review for approximately 180 active benefit plans.

• Developed and maintained relationships with clients, advisors, auditors, and recordkeeping contacts.

• Business development - prepare and provide proposals, quotes, and presentations for potential business and advisors.

• Developed and maintained policies and procedures.

• Provided ERISA research and education to employees, advisors, and plan sponsors.

• Provided answers to retirement related questions for the CPA firm partners and associates.

• Maintained and performed all annual administration, compliance, reporting, and daily contact on own book of clients for approximately 40 plans. Includes 401(k)/PS (including SH and cross-tested), ESOP, MEP, and church plans ranging in size from startup to $20M in assets and 1 to up to 2,500 employees.

• Conducted annual plan reviews as part of consultative process to ensure proper plan operation, communication, and compliance.

• Provided maintenance of plan documents including creation, restatement, and periodic amendments.

• Kept informed of current industry and regulatory changes and education of the current technical staff. First Mercantile, (a member of the MassMutual Financial Group), Memphis, TN 1995 - 2015 Team Leader/Defined Contribution Consultant

• Performed the daily and yearly administration, compliance, reporting, and consulting for approximately fifty retirement plans at a time. Includes 457, 401(k), 403(b), DB, MEP, and PS ranging in size from startup to $60M in assets and 1 to up to 7,000 employees.

• Received highest client survey scores with a few of the only perfect scores on plans that I managed.

• Reviewed plan document amendments and restatements.

• Provided assistance to auditors with the performance of the annual plan audit.

• Conducted the annual trustee review of approximately sixty plans that we served as directed trustee.

• Supervised the final review process of distributions, loans, and annual administration package of all plans administered by our department.

• Trained less experienced account managers and supervised the team of account managers 3 or 4 at a time and approximately 15 different account managers in total.

• Participated in conversion and transition of new plans coming in and plans leaving.

• Supported manager with pricing quotes for potential new business.

• Produced a quarterly performance and metrics report for the administration department.

• Engineered ongoing process improvements including 15 during 3 years of available formal reporting

• Worked closely with consultants and relationship managers to meet client expectations including on-site visits as needed. Highest rate of client retention and internal deadlines met within the department.

• Corresponded regularly with actuaries and legal professionals as needed. Software Program Experience

• Microsoft Office: Excel, PowerPoint, Word, Outlook, Access

• Relius Administration and Government Forms

• Relius, FT William, and ASC pre-approved plan documents

• Datair Administration and Government Forms

• FT William Government Forms

• PensionPro


• Memphis State University; BBA Accounting

• ASPPA Qualified 401(k) Administrator (QKA)

• ASPPA Qualified Pension Administrator (QPA)

• ASPPA Certified Pension Consultant (CPC)

• Lean Six Sigma – MassMutual

• Retirement Plan Services Sales – Cannon Financial Institute

• Crucial Conversations

Volunteer Service

• Served on the 2011 Western Benefits Conference Steering and Program Committees for ASPPA

• Coach and referee youth sports

• International service trips

• Serve as church deacon and teach youth Life Group

• Short triathlons and charity runs/bike rides

Stephen Curtis Coombs, CPC, QPA, QKA Page 2

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