Project Management Sales

Harold H Hawken

**.******@*****.*** 206-***-****

https://www.linkedin.com/in/harold-h-hawken-83095615

Summary of Qualifications

10+ years providing data analysis – proven analytical and quantitative skills

Highly proficient in needs-analysis, technical problem-solving, and trouble-shooting skills

Distinctive data-modeling, customer support and presentation skills

Skilled use of analytical tools – SQL and Excel functions, pivot tables, BI, VBA, and automation – to improve report flexibility and accuracy, reduce costs and turnaround time

Proven record providing business solutions – seamless database connectivity and standardized reports

Proficient ad-hoc reporting using structured or unstructured data

Demonstrated capability with program/project management processes

Current with design/manufacture/test process tracking and analysis

Strong interpersonal and communication skills with team members and customers

Knowledgeable with all phases of lifecycle project management – functional analysis to documentation

Major Accomplishments

Implemented business solutions for reliability enhancement programs

93% turnaround time reduction 60% cost decline $225,000 annual savings

Headed all-inclusive data analysis of radar repair history directly leading to a billion-dollar decision to purchase next-generation radar upgrade

Organized a cost study of the repair/replace history of all aircraft composites resulting in a lifetime in-house manufacturing decision

Design/build/test metrics – reports tripled, turnaround time down 87%, overhead down 50%, zero errors

Project Management

Managed evolution of change requests from concept through approval, impact, affordability, design, contract, implementation, manufacture, quality control, test and retrofit

Tracked failure and repair of training devices – identified cause, turnaround time, inventory management, availability and usability. Documented lessons learned and failure trends.

Coordinated schedules for on-time delivery of parts, sub-assemblies, and invoices

60% cost reduction resulting from efficient business solutions

Efficiency Improvement – better, faster, less expensive, accurate

93% report time reduction – merged multiple database reports to project retrofit cost summary

99% turnaround reduction – database failure/repair metrics improved from 3 days to 5 minutes

90% improvement – manufacture/test weekly report for budget/cost compliance

6,000 hours annual savings – automated reporting processes – sales forecasts, sales orders, actual sales, cash flow summaries; quarterly report turnaround reduced from 3 weeks to 30 minutes

Continuous Quality Improvement –Process Improvement –Quality Assurance

Coordinated training on behalf of the Institute of Configuration Management for the Puget Sound region

Directed standardized processes to reduce re-work/downtime over 50% by enhanced database connectivity

Four LEAN awards for process improvement; changes implemented to multiple reporting systems

Certifications and Information Technology skills

MCSE – Microsoft Certified System Engineer MCP – Microsoft Certified Professional

Washington State Standard Teaching Certificate Mass Shelter – American Red Cross

VBA, SQL, Excel, Access, PowerPoint, ODBC/OLE, SQL Server, Visio, COBOL, FORTRAN

Education

University of Washington Double major: BA Mathematics, BA Chemistry

United States Army Top graduate: Computer Science Institute

Military Service

United States Army Veteran Deployed/redeployed soldiers to/from the theater of operation

Honorable discharge ReForGer, Bright Star, Desert Shield, Desert Storm

Employment History .

Boeing Defense and Space Senior Staff/IT Analyst

Production Test Program Integration; USAF KC-46 Tanker; Boeing Test & Evaluation; Boeing Defense, Space & Security; Boeing Commercial Airplanes

All projects incorporate: 1– Functional analysis 2– Capture database analytics via SQL

3– Summarize metrics in MS Excel 4– Update/format all charts/reports with VBA

5– MS PowerPoint automation for director presentations 6– Documentation 7– User training

Reporting analysis and automation for offload manufacture/test

95% turnaround improved: new report process implemented to all programs

Administered database access – analytics, metrics and reporting. Shadowed approved offloads moving to manufacture, test and production, improving current status view

Created automated reports to ensure accuracy, faster turnaround, and process improvement and visibility

Responsible for multiple weekly reports to the Program Director detailing all program labor costs for improved business decisions

Created/maintained reports showing concurrency, failure summaries, availability, parts inventory, and process management for USAF trainers

Tracked failure and repair of training devices used by pilots and crew; created trend report to show downtime for each device and highlight repair cycle

Turnaround reduced: 4+ days to 20 minutes – streamlined aircraft trainer availability report

Improved compliance with the USAF

Streamlined daily standard reports – maintained configuration management documentation, improved reliability, maintainability, and dependability of business processes

Created rapid turnaround tools for multiple Change Boards, quarterly reports – better response time

Managed evolution of change requests from concept through approval, impact, affordability, design, contract, implementation, manufacture, quality control, test and retrofit – smoother process flow

Created estimating models and learning curve studies for para-estimators

Established a company-wide, centralized library indexing database for parametric estimators providing a more efficient transfer of common information

Facilitated a new process (Total Cost Management) as a blueprint for business restructuring

Analyzed commitments/costs between lifetime parts manufacture versus future contracted production, providing improved information for million dollar decisions

London Fog Pacific Trail Business Integration

Sustained company-wide standard reports and developed automation to decrease turnaround time and detect accounting errors. Web-ready reporting services implemented for multiple reports.

Teaching

Kent School District Substitute teacher, football/wrestling coach

Thomas Jefferson High School Teacher, football coach

Renton School District Teacher, football/wrestling coach

Math/chemistry/science teacher; after-school learning programs; fund raising; service groups; Project Business; private tutor

Burlington Northern Santa Fe Precision Execution Director

Directed the “Precision Execution in the Pacific Northwest” program

Tracked all trains for on-time operation and identified delay causes. Results prompted operational changes that culminated in improved on-time departures and arrivals.

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