Customer Service Administrative Assistant

Cheligraff Tan

**** * ***** ** *** Angeles, CA **015 425-***-**** *****.***@*****.***

EDUCATION

University of Southern California Los Angeles, CA

Leventhal School of Accounting

Bachelor of Science in Accounting August 2015 – December 2017 CPA Eligible: December 2017

Honors: Dean’s List GPA: 3.56/4.0

Bellevue College Bellevue, WA

Associates of Arts & Sciences with a concentration in Accounting September 2013 - June 2015 Honors: International Student Program Top 26 Scholarship, Member of Phi Theta Kappa Honor Society GPA: 3.98/4.0 WORK EXPERIENCE

PT. Ruang Raya Indonesia (Ruangguru) Jakarta, Indonesia Product Marketing Intern June – August 2017

• Researched keyways to solve educational problems in Indonesia by utilizing mass media platforms

• Transformed raw ideas to potential products that increase the company’s brand awareness

• Worked in teams to collaborate on product briefs before launching company’s products to public

• Created budgeting outlines to optimally choose which budgeting process fits best for the company Johan Malonda Mustika & Partners Medan, Indonesia

Summer Intern August 2016

Worked closely with an experienced auditor to learn the auditing process and procedures

• Prepared an audit report made for a company has invested more than 50% shares in another company

• Adjusted and provided audit control of $100,000 total of financial statements

• Ticked and tied number used in financial statements

• Calculated tax expenses for client’s audit reports Living Advantage, Inc. Los Angeles, CA

Administrative Assistant October 2015 – January 2016

• Sent mass emails to clients and supporters for event promotion through sales force (CRM)

• Performed customer service by handling 100+ phone calls for questions and answers about organization and events

• Compiled and updated clients’ database for better communicating fundraising efforts and promoting events LEADERSHIP & INVOLVEMENT

Indonesian Student Association in United States (PERMIAS) Los Angeles, CA Officer of Fundraising September 2016 – May 2017

• Communicated with 10+ food vendors to support our annual biggest event called Indonesian Night Market USC VITA Los Angeles, CA

Volunteer March – April 2016

• Assisted students and clients to file in their tax return Business Leadership Community Bellevue, WA

Secretary Fall 2014 – Spring 2015

• Organized event calendars, emails, and meeting minutes to maintain transparency between e-boards and advisors

• Collaborated with e-boards in programming professional development program and business studies training

• Coordinated professional development events with local business leaders to provide networking opportunities SKILLS & INTERETS

Languages: Bi-Lingual in English and Bahasa Indonesia and conversational level in Mandarin Applications: Microsoft Office, Sales Force (CRM)

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