Andrea Sears
*************@*****.***
Phoenix, Az 85029
Claims Generalist
Progressive
Phoenix, AZ
Jan, 2017 / Present
AC2
Ameriprise
Phoenix, AZ
Apr, 2016 / Jan, 2017
Auto Adjuster
USAA
Phoenix, AZ
Jul, 2007 / Mar, 2016
EXPERIENCE
Determine liability, interview both insureds and claimants, assist both parties with assessing their vehicle damages. Research each claim to apply the appropriate coverages. Assist attorneys and with soft tissue injury exposures for third parties. Maintain a daily diary and claim workload. Adjusting claims by evaluating and negotiating claims settlements. Investigating and negotiating with insureds, claimants, body shops, attorneys and medical professionals. Obtaining evidence, police reports, recorded/written statements, scene investigations and aerial photos. Working and maintaining a daily diary, damage estimates and recognizing fraud.
Investigates, evaluates, negotiates and adjusts low to complex auto claims presented by our against insurers to conrm coverage, determine legal liability and equitably settle/defend in compliance with all state regulatory requirements. Worked under direct supervision, performed routine work assignments and assisted in problem resolution for both insureds and claimants.
EDUCATION
DeVry
2007 / 2010
Business Management
Pima Medical Insitute
2003 / 2004
Dental Assisting