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Sales Customer Service

Reading, Pennsylvania, 19606, United States
January 02, 2018

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*** ******** *** *** ****, Reading, PA 19606 (C) (484) ***-**** Professional Summary

To earn a position where I can use my abilities and skills to build client base, as well as help those already enrolled, in order to continue earning awards and recognition. Skills

Persuasive negotiator Bilingual in English and Spanish People-oriented Excellent communication skills

Resolution-oriented Motivated team player

Strategic account development

Work History

Inside Sales Representative Oct 2016 - A ug 2017 Rentokil North America 1125 Berkshire Blvd, Wyomissing, PA 19610

● Effectively manage inbound daily sales calls.

● Identify and utilize company designed sales process.

● Provided world class customer service.

● Follow up on all prospects and sold/proposed customers.

● Developed positive customer relationships through friendly greetings and excellent service. Retail Sales Associate May 2014 - O ct 2016

T-Mobile 1171 Berkshire Blvd, Wyomissing, PA 19610

● Negotiated prices, terms of sales and service agreements.

● Contacted new and existing customers to discuss how their needs could be met through specific products and services.

● Quoted prices, credit terms and other bid specifications.

● Wrote sales contracts for orders obtained and submitted orders for processing. Store Manager Nov 2010 - A pr 2014

Radio Shack 351 W Schuylkill Rd, Pottstown, PA, 19465

● Hired and trained new reps and assistant managers.

● Implemented innovative programs to increase employee loyalty and reduce turnover.

● Developed and rolled out new policies.

● Trained, coached and mentored staff to ensure smooth adoption of new program.

● Identified and qualified customer needs, developed sales strategies and negotiated deals. References

References provided upon request

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