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Applications/technical sales

Troy, Michigan, United States
January 02, 2018

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**** ********* ****, ** *****

Mobile: 248-***-****


Highly technical, conscientious professional who works well in team environments as well as independently. Possesses excellent presentation skills with a proven track record of completing complex technical projects in a timely manner. A proven professional with over 30 years experience in domestic and international environments focusing on sales growth, program/project management, process improvement, technical sales and support in manufacturing environments. Major strengths include process/applications engineering, statistical analysis, technical training and pre-sales & aftermarket sales procedures. Additional strengths include problem solving, good business acumen, oral and written communications, and building relationships at all levels of management.


DURR ECOCLEAN, Wixom, MI 2011 – 2016

Durr is one of the world's leading suppliers of products, systems, and services, mainly for automobile manufacturing. The range of products and services covers important stages of vehicle production. As a systems supplier, planning and complete build of paint shops and final assembly facilities is a major business component. Durr also delivers cleaning and filtration systems for the manufacture of engine and transmission components as well as balancing systems and products for the final vehicle assembly. Durr environmental technologies deal with procedures to improve energy efficiency and the exhaust air purification.

Product management / After Market Sales / SAP Special Project coordinator

oGrew industrial segment aftermarket business from $600K to over $3.4 million in 5 years.

oDeveloped pump rebuild program increasing revenue by $700K per year.

oPrimary responsibility to oversee all aspects of the industrial machine after-market spare parts & service sales.

oGlobal liaison for all special industrial projects and retools.

oResponsible for the development and implementation of sales strategies and plans to acquire new business for assigned products and services to meet or exceed annual sales goals and grow market share.

oResponsible for establishing and maintaining relationships at assigned accounts and engaging with customers and suppliers to ensure effective and efficient utilization of resources.

oOriginally hired as a senior applications engineer to develop complex manufacturing and transfer solutions involving washers and automation interfaces.

oSAP key user supporting all internal sales efforts and initiatives involving implementation of software. Responsible for communicating internal customers’ needs and developing working software profiles.

oLead Sharepoint key user for departmental development of internal tools

oInnosoft (CRM) key user responsible for education and training of sales department.


Applications Engineer

A contract supplier of manpower to the manufacturing industry. Shores provide manpower as needed to manufacturers including MAG-IAS an international machine tool builder.

FIDIA CO., Troy, MI 2008 - 2009

Regional Sales Manager

For more than twenty years Fidia has been designing and producing Numerical Controls for the management of sophisticated machine tools for the mold making industry. Fidia operates in two leading sectors, automotive and aerospace, and provides high quality and customizable machines and equipment that can fulfill the most sophisticated needs in precision and productivity.

oConceived sales tools to allow sharing of information between the regional sales managers, Fidia Co. management and representative agencies. Saving company approximately $200K in yearly communication and travel expenses.

oCollaborated on the implementation of a CRM system to allow for better customer service and response time in regards to customer service issues. In short tenure, the customer satisfaction rates were elevated to 90+%.

oCompleted recruiting and training of product representatives in strategic market locations. Including the Midwest and Canadian markets. Providing 1400% additional manpower representation for the product line.

oConsultative technical sales approach utilized in direct dealings with customers to provide the best solution to the projects requirements. Also, providing customer with turn key solutions.

oDirect interface with customers at executive and plant management level to determine machine tool needs for upcoming programs.

oProvided assistance in customer negotiations with representative agencies and independent agents.

oProvided expert analysis of manufactured products from an application standpoint to drive the sales of the Fidia product line.

oResponsible for project management as well as sales.


Senior Applications Engineer

Major division of a $10 Billion diversified manufacturer of steel and plastic strapping systems, with over 500 product categories. Quasar manufactures resonant inspection systems for the automotive industry. ITW Acquired Quasar Systems in March, 2007.

oCompleted on-site and off-site demonstrations leading directly to over 12 million dollars in sales during six-year tenure. This represented 30% of annual domestic sales.

oKey team member in development of new PCRT software leading directly to 95% fewer customer errors and a 75% reduction in system startup times.

oEstablished international activities in several countries which resulted in increased distribution and a 22% increase in international sales.

oCollaborated on development of a comprehensive manual and work instructions for technical software applications and Siemens PLC operation creating a start up time efficiency increase of 75-80%.

oExecuted introduction of new product technology taking company from startup mode to full manufacturing capability on schedule.

oAssimilated role of sales/program manager, interfacing with all levels of management and engineering.

oWorked with customers engineering staff to develop viable automation solutions for delicate test equipment.

oUtilization of highly specialized software to measure acoustical resonances and develop a database for comparison for all subsequent parts. Work in the NDT industry dealing with castings suppliers of various components including brake products, axle components, master cylinders and any safety critical components for automotive applications.

oWorked out of a home based office developing and honing business organizational skills.

oAssisted with executive and academia demand pull efforts within the automotive and testing industries resulting in the technology being accepted as superior to existing technologies.

oProvided demonstrations, presentations and explanation of technologically advanced software/hardware. Directly resulting in the efficient implementation and expanded sales of capital equipment into the customer’s existing production line.


CNC Applications/Process Engineer

A Major manufacturer and supplier of flexible and dedicated machining and automation systems, also providing custom engineered solutions. Lamb Technicon delivers turnkey metal removal applications for the automotive and heavy truck industries.

oConducted trouble shooting of problematic installations. Offered professional opinion on root cause and recovery including implementation of changes required to achieve customer quality as well as productivity requirements, providing outstanding customer service. Leading directly to reduced startup times of 33%.

oProposal of new flexible machining systems to meet customers’ demands on cost and throughput requirements. Established a 95% efficiency rate in developing processes that enabled the potential customer to realize a 15-20% cost savings over competitors.

oCollaborated in development of new PLC/CNC controls and HMI interface on unique dual spindle CNC machining centers. Realizing an 18-37% reduction in parasitic cycle times.

oManaged the process development of flexible CNC machining cells.

oAccomplished all PPAP and run-off requirements on customer’s floor.

oInterfaced with all internal resources (Engineering, Tooling, Sales, ETC.) to ensure all aspects of a project were completed in a timely manner.

oLed internal design reviews to ensure all elements of new project were captured and accounted for. Program management on the shop floor. Responsible to attend all customer design review meetings.

oFamiliar utilizing various PLC’s and controls to troubleshoot machinery including Indramat, Siemens, Fanuc, Heidenhain, etc.

oIn all business facets, from proposal inception until delivery and run off on customers floor, responsible in conjunction with controls engineering on all automation solutions IE: Gantry, robot, conveyors, ETC.


Die Engineer/Cam Programmer


CNC Specialty Machinist


CNC Leader/Machinist


Bachelors of Business Administration

B.B.A., Ashford University

Associate of Engineering Science

A.E.S, Macomb & Oakland Community College

Electronic Technical applications

Vocational Certification, South East Oakland Vocational Educational Center

Journeyman Machinist

Familiar software applications:

SAP, Innosoft, Sharepoint, MS Office Suite,

ProE, Solid Works, AutoCAD, Virtual NC


Coaching youth Baseball & Ice Hockey, Health & Wellness, Cooking, Travel

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