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Project Manager Technical Support

Goldsboro, North Carolina, United States
January 02, 2018

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Keith Lowery

*** ****** ***** ****

Goldsboro, North Carolina 27530


Butterball LLC Project Manager

**** ****** ****** ** **** 2009 to April 2017

Mount Olive, North Carolina 28365

This position allowed varying degrees of latitude in independent initiative and judgments over various assignments within the AS400 environment. Perform various duties under the title of Project Manager. These assignments have included such tasks as system development, COBOL application (90% Interactive & 10% Batch) development, system enhancement support, analysis, coding, testing, writing technical specifications, functional specifications, application implementation from test environments, creating projects with timelines and assigning to responsible personnel. Meetings with various users for specification gathering. Directly responsible for overseeing the development and facilitation of new AS/400 Applications while providing full lifecycle support in the areas of Application Maintenance, Data Communications and System Operations. Responsibilities included: Project Planning & Analysis, Resource Management (Programmers, Consultants, Operations, Data Communications and various Vendors), Business Analysis & Requirements, Change Management, Technical Support (Help Desk), Quality Assurance, and Batch Processing. WMS, inventory, SQL, SAP interfacing, Kronos and various financial applications.

New York City Housing Authority Computer Specialist

250 Broadway August 1994 to Dec 2003

New York, New York 10007

Hands on Application Development for financial rent collection system written in COBOL & CL.

Wallace & Tiernan Division Supervisor Operations

25 Main Street Oct 1981 to August 1994

Belleville, New Jersey 07109

Hands on System Administration in the areas of batch job processing, FTP protocol, interfacing to various applications, Backup, PTF’s, patches and system upgrades.


Responsible for all Computer Operations and functions.

oConsole Operations

oBatch Job Processing

oSystem Backups

oSystem IPL’s

Project Management

oConducting meeting with user groups for spec gathering

oFunctional Specification writing

oTechnical Specification writing

oProject Flow Charting

oNew application Flow Charting

Provide programming assistance, Maintenance Programming and Application Development.

Responsible for performance tuning in relation to batch job processing.

Performed system maintenance to the AS/400.

oOperating System Upgrades


oInstallation of PTF’s

oBackup and Restoration

oInstallation of New Software

oPerformance Tuning

Developed a comprehensive Operational Menu for AS400 Operations before ROBOT was available.

Created an automated Batch Processing System to perform unattended Operations.

Wrote applications to perform offline functions to ensure the systems readiness from unattended weekend Operations.

Created interface programs to link different systems and applications such as Manufacturing to Finance. (Shop Floor, Inventory, Product Costing Production Planning, Purchasing, Order Entry, AP, GL, and AR)


BICITIS Group Inc (Everest Reinsurance) AS/400 Production Coordinator

426 Herrick Drive Jan 2008 – May 2009

Dover, NJ 07801

Exposure: ISERIES 530 AS/400 (V5M4R0), MIMIX, Robot, DB2, Implementer, ISERIES Navigator, WINS, RPG, COBOL, ILE, Sequel

TSR Consulting (TIAA-CREF) AS/400 Technical Engineer

379 Thornall Street Oct 2005 to Jan 2008

Edison, NJ 08837

Exposure: ISERIES AS/400 (V5M2R0) MQ Series (Version 530.12 ) Connect Direct, Sequel, Mimix, Robot, DB2, PentaSafe, OS Director, Implementer, Allfusion 2E, Pathfinder, Informatica, Iseries Navigator, OS Director, RPG, COBOL, ILE

Kelly IT Resources (Ricoh) AS/400 Administrator

100 Albany Street Dec 2004 to June 2005

New Brunswick, NJ 08901

Exposure: ISERIES AS/400 (V5M2R0) COBOL, CL development for file management & system operations.

Galen Technology Solutions (Toshiba) Operations Consultant

100 Wall Street June 2004 to Dec 2004

New York, New York 10007

Exposure: ISERIES, EDI, MIMIX, ROBOT, JD Edwards, OS Upgrades, Batch Operations, Troubleshooting.

(Application Programming Breakdown: 60% RPG, 10% COBOL and 30% CL)


Essex County Vocational & Technical HS

1 University Place

Irvington, New Jersey 07111

Course: Technical Industrial Electric

Empire Technical School

576 Central Avenue

East Orange, New Jersey 07019


William Paterson University

400 Pompton Road

Wayne, New Jersey 07470

Major: Computer Science

HPR International

450 Franklin Road

Marietta, Georgia 30067

Subject: (RPGIII, COBOL, CL & Work Management AS400)


Dan Andrews 864-***-****)

Kim Lomax 212-***-****)

Josue Rivera 919-***-****)

Teresa Fields 919-***-****)

Frank Ferstler 212-***-****)

Gregory Woods 973-***-****)

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