Customer Service Administrative Assistant

SUMMARY OF QUALIFICATIONS:

Diploma in Office Administration and Coursework in the Accounting Field.

** *****’ experience in Administrative Support and Customer Service.

* *****’ experience in Accounting and Bookkeeping.

French comprehension and basic French speaking ability.

Excellent Customer Service skills.

Excellent Computer knowledge using:

-Yardi Voyageur

-JD Edwards (Oracale)

-Microsoft Office Suite

-IBM System

-POS System

-SMS Pro Management Suite

RELEVANT EXPERIENCE

Administration:

Perform duties such as maintain a switchboard phone, relaying telephone calls and messages, machine dictation, word processing, personnel file management, data entry, filing, faxing, and photocopying.

Creation and Maintenance of Contact lists.

Took Minuets at Meetings.

Opening and distributing mail or reports to appropriate personnel.

Responding to electronic enquiries.

Maintain Office Supplies and Organization

Accounting & Bookkeeping:

Code, total, batch, enter, and reconcile ancillary charges, purchase orders, accounts receivable & payable, statements, and invoices into the computer system and posted online.

Issue invoices, and account statements using computerized system.

Receive payments and organized in debit, credit, cash, or cheque categories.

Reconcile applicable reports on a daily, weekly, and monthly basis.

Daily bank reconciliation and deposits with Garda World.

Customer Service:

Welcome visitors and direct professionals and clients to appropriate person or location, handled customer inquiries and complaints.

Facilitate new employee orientation, training, evaluation, and occasional disciplinary action.

Assisted Management staff with employee and appointment scheduling.

Responsible for overseeing 20 plus employees.

EMPLOYMENT HISTORY

2016-Present Administrative Assistant Barrhaven by Revera, Nepean, ON

2011-2016 Front End Supervisor/Customer Service Metro Ontario, Nepean, ON

2015 Accounting Clerk Rhodes & Williams, Nepean, ON

2007-2012 Casual Accounting Clerk WQ School Board, Aylmer, QC

EDUCATION & TRAINING

Office Administration Algonquin College Nepean, ON 2015

Accounting Coursework Western Quebec Career Centre Aylmer QC 2012

High School Diploma Pontiac High School Shawville, QC 2009

Emergency First Aid & CPR Level C/AED Expires April 2018

Contact this candidate