Administrative Assistant Health

Christiane Fontaine

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Brampton, January 2nd 2018

RE : ADMINISTRATIVE ASSISTANT

To Whom it May Concern,

I am submitting the enclosed resume in consideration for the position of Administrative Assistant for the Canadian Food Inspection Agency. As a result of my extensive work experiences, I can offer you the following qualifications:

Able to work effectively in an independent or in a collaborative environment;

Strong organization, time management, and leadership skills;

Strong multitasking and motivational skills to propel projects and staff to peak results. My broad background and experience make me an excellent candidate for the position of Administrative Assistant.

I am enthusiastic about exploring this opportunity and look forward to meeting you. Sincerely,

Christiane Fontaine

Christiane Fontaine

**************@*********.**

2

Christiane Fontaine **************@*********.**

130 Fallingdale Crescent, Brampton ON L6T 3J6 Phone : 905-***-****

PROFESSIONNAL SUMMARY

Strong abilities to identify and address emerging issues and explore solutions;

Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging problems;

Abilities to initiate and lead teams and to drive projects to successful completion;

Superior knowledge of Microsoft Office Suite.

WORK EXPERIENCES

2005 – 2017 Regroupement des intervenants francophones en santé et en services sociaux de l’Ontario (Rifssso), Toronto ON EXECUTIVE DIRECTOR

Works with the Board to ensure that the mission is fulfilled through initiatives, strategic planning, community outreach and stakeholder partnership.

Develops policies for Board consideration and ensures organizational compliance to the policies and guidelines.

Develops strategic alliances and partnership agreements with various organizations at the regional and provincial level.

Represents Rifssso and the health professionals on various government and community organizations` advisory committees.

Conducts and participates in various researches on different topics such as health literacy, Francophone immigration and on the challenges that face the Internationally Educated Health Care Professionals.

Develops, implements and evaluates projects based on member's needs.

Identifies and researches opportunities for new funding sources, writes or oversees the development of funding proposals and liaises with the funders.

Performs different needs study on issues related to professionals working in the health, social services and community development sectors, and also to the Francophone community.

Develops various tools to promote the development of knowledge such as "tools boxes," communities of practice, workshops, webinars, guides, forums, conferences, etc. that will contribute to meet the needs identified in the needs assessment.

Plans, administers, and monitors budgets for programs. Christiane Fontaine

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Develops strategies and tools to educate service providers from the health and social services sectors about the «active offer» of French language services and the recruitment and retention of bilingual staff.

Supervises supports and monitors planning processes for various initiatives.

Recruits, interviews and selects staff that demonstrates the right technical and personal abilities; develops and implement a system to evaluate skills, experiences and professional development needs; conducts annual performance reviews and provides ongoing coaching as appropriate.

Develops a social enterprise component in order to maximise Rifssso’s revenues – market research, business plan and promotion. Offers consultation services such as needs assessment, training, resources development and researches.

April-September 2014 Reflet Salvéo, Toronto ON

EXECUTIVE DIRECTOR (INTERIM)

Acted as executive director for a period of six months.

Developed strategic action plan 2014-2015.

Supervised and supported planning processes for various initiatives such as Primary Care, Chronic Diseases and Mental Health.

Led and supported community engagements activities.

Conducted annual staff performance review.

2003-2004 Regroupement des intervenants francophones en santé et en services sociaux de l’Ontario (Rifssso), Toronto ON PROJECT COORDINATOR (SECONDMENT)

Developed and monitored information tools and activities to inform youth on various careers they can access in the health and social services sectors.

Liaised with school boards, community partners and funders and developed effective partnerships.

Responsible for developing, coordinating and delivering of various initiatives promoting careers in health for Francophone youth.

Supervised the production of videos.

Developed budgets and searched for new funding opportunities and partnerships. 1991-2005 Nexus Santé, Toronto ON

HEALTH PROMOTION CONSULTANT

Coordinated, supported and developed several resources in health promotion that supported the work of health professionals.

Christiane Fontaine

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Developed capacity building activities using training, facilitation and consultation approaches on various subjects related to health promotion such as project development, evaluation, marketing, etc.

Initiated and monitored an electronic e-bulletin, Le Bloc-Notes.

Provided consultations and training to support and assist health professionals in the development and implementation of health promotion programs and initiatives.

Conducted strategic planning exercises with community organizations' boards.

Established and maintained partnerships with various local, provincial and national organizations.

Lead various interdisciplinary and multi-sectorial committees 1993 - 2000 Oasis Centre des femmes, Toronto ON

Centre francophone de Toronto, Toronto ON

Ministry of Health and Long Term Cares, Toronto ON FREELANCE CONSULTANT

Conducted needs assessment

Evaluated programs' effectiveness

Developed funding proposals

Conducted literature reviews

Developed resources such a guides, pamphlets, tool kit, training module, etc.

Developed staff performance review guidelines and internal policies 1993 – 1989 TFO, Toronto ON

ADMINISTRATIVE COORDINATOR

Coordinated administrative services of a department - budget management, drafting of service contracts, liaison with suppliers, etc.

Facilitated a restructuring process that includes the establishment of a new program area. DISTANCE LEARNING COORDINATOR

Identified clients' needs and responded to their inquiries

Advised and assisted clients in the registration process.

Maintained and updated a database of clients.

Christiane Fontaine

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5

VOLUNTEER EXPERIENCES

2011–2014: Board member and Secretary, Reflet Salvéo 2009–2011: Board member, Réseau franco-santé du Sud de l’Ontario 2005–2008: Board member, Centre de servi ces de santé de Peel-Halton 2002–2006: Volunteer – Scouts de Brampton

2000–2003: Member of the advisory committee Réseau-Action-Nutrition pour enfants 2000–2002: Member of the working group – Services à l’enfance 1999 –2003: Member of the advisory committee Prendre soin de soi – VIH/Sida 1995–2000: Board Member, Oasis Centre des femmes

EDUCATION

1991 to present: On-going professional development throughout various forums, seminars, conferences related to health care and health human resources. 2010 -2011: Project Management - Certificate - Collège La Cité, Toronto ON 2000–2004: Effective Supervision (Human Relations, Administration, Communication) - Certificate - Sheridan College, Mississauga ON

1993: Mental Health and Addictions - Certificate - Cambrian College, Sudbury ON 1985: Administration, Transportation and Logistics Specialization - Diploma - Collège F.X. Garneau, Ste-Foy Qc REFERENCES

Upon request

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