Customer Service Office Assistant

PROFILE:

Over eight years of customer service professional customer service experience

Valid American Red Cross CPR & First Aid Certificate

Strong multi-tasking skills and self sufficient

Excellent communication, interpersonal and time management skills

EXPERIENCE:

NYC Parks Queens, NY

Seasonal Maintenance Worker 08/2017 – Present

Perform exterior maintenance duties throughout several parks and playgrounds

Ensure parks and playgrounds are safe and free of glass and other debris

Collect and dispose of trash and other refuse in proper receptacles

Remove graffiti from variety of surfaces using chemical and organic solvents

Alert supervisor and co-workers of any potential safety hazard

Burlington Coat Factory Glenn Oaks, NY

Cashier 09/2015 – 04/2017

Received cash and completed credit-card transactions from customers, and employees

Counted money to verify amounts and issued receipts for funds received

Compared totals on cash register with amount of currency in register to verify balances

Sold merchandise to individuals in stores and showrooms utilizing knowledge of products

K-Mart New York, NY

Cashier 09/2013 – 07/2014

Provided customer service support to clients and staff

Assisted customers with purchases and locating proper sizes and store merchandise

Operated electronic cash register; tallied out register at the end of each shift

Directly reported any safety hazards to supervisor

Nathan’s New York, NY

Food Preparer 09/2013 – 07/2014

Greeted customers, took and assembled orders and received payments

Cleaned restaurant according to the restaurant’s sanitation procedures and policies

Cooked and prepared food for packing or serving

Checked food and supplies stock and maintain inventory

Rainbow Shop Brooklyn, NY

Sales Associate 04/2011 – 02/2013

Attended to all customer needs regarding merchandise and apparel

Assisted customers in locating merchandise within several departments

Answered customer questions and provided information about merchandise for sales

Directed customers to fitting rooms and to cashier registers

Nissan of Queens Ozone Park, NY

Office Assistant 11/2009 – 02/2011

Greeted walk-in clients, answer inquires, and schedule appointments for clients

Answered telephones, record messages, and direct calls to the appropriate office personnel

Organized all incoming and outgoing mail and distribute internal memos and notices

Input information into computerized database; update company directory

Black Hawk Security Inc. Brooklyn, NY

Office Assistant 03/2007 – 08/2009

Answered phone calls and emails and direct calls to appropriate parties or take messages

Prepared invoices, reports, memos, reference letters and other documents

Performed general office duties, such as ordering supplies, maintaining records management

EDUCATION:

Independence High School New York, NY

High School Diploma 06/2011

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