VICTOR F . V IDAL

(917-*-**-****-Cell V ac3vp2@r.postjobfree.com

Skills S ummary

Over 1 7 y ears o f t echnical a nd m anagerial e xperience i n n etworks, s ervers, w orkstations, Audio/Vision C onferencing s ystems; a s w ell a s p roficiency i n n umerous s oftware a pplications. Extensive t echnical e nterprise s ystem d esign, d eployment, s ecurity, a nd a dministration f ields. Experience i n s upervising s taff, o perating h ardware a nd s oftware, a nd p roject m anagement w ith several s uccessfully i mplemented p rojects. B ilingual i n S panish. Experience

RTS S olutionz I nc, N ew Y ork, N Y 2 011-Present Information S ystems M anager

● Manage t he R TS I nformation S ervices t eam, t o a id c lients i n m eeting t heir c urrent a nd f uture technology n eeds.

● Involved o n c lient p rojects r anging f rom: A dvising, D esigning, I nstalling, a nd s upporting t he c lient, to h elp m aximize t heir t echnology i nfrastructure.

● Designed a nd i mplemented S horeTel V oip s olutions f or c lients.

● Maintained C isco V oip a nd S horeTel s ystems

● Designed a nd i mplemented U nified C ommunication s olutions w ith S horeTel a nd M icrosoft L ync a nd Skype f or B usiness.

● Implemented s olutions t o c onnect d ifferent c ommunications t echnologies t ogether v ia S IP. Technologies c omprised o f P olycom R ealpresence c odecs, R MX b ridge, C isco T andberg c odecs a nd bridges.

● Manage t he i nstallations a nd c onfigurations o f B osch A ES s ecurity p anels, a long w ith S iedle s ecurity products.

● Worked w ith L enel S ervers t o h elp a id w ith i ntegration w ith A ngus V isitor M anagement S ystems.

● Implemented S MART T echnologies a nd P olycom c ollaboration t echnologies.

● Manage c lient n etwork i nfrastructure ( switches, f irewalls, r outers).

● Aside o n f ocusing o n c lient f acing p rojects, m y d uties a lso i nclude s upporting a ll b ranches o f R TS Solutionz ( NY, P A, M D). M y r esponsibilities i ncludes: p lanning f uture t echnology i ntegration, maintain c urrent t echnologies ( servers, n etwork e quipment, U nified C ommunications, c lient desktops a nd m obile d evices). I mplemented t he m igration o f s everal c ore s ervers t o M icrosoft Hyper-V C lusters. M anage C isco s witches, f irewalls. D esigned a nd i mplemented S horeTel V OIP solution. D esigned a nd i mplemented t he r ollout o f M icrosoft L ync, w ith E nterprise V oice s olution. Managed c orporate V PN s olution

SYSTEMAX, I NC., P ort W ashington, N Y 1 999-2011

($2.7B, W orldwide C atalog & W eb S ales o f T echnology & I ndustrial E quipment D ivisions i n N orth America, U nited K ingdom, F rance, G ermany, I taly, N etherlands, S pain, A ustria, B elgium, S weden 2,000 E mployees)

Information T echnology M anager 2 007-2011

● Supervised IT operations. Maintained corporate office servers and workstations locally and regionally. Supported office branches in Florida, Illinois, New Jersey, and Ohio. Fixed disabled servers. E valuated n ew t echnology a nd s ervices.

● Set-up and managed new servers: created user accounts, group policies, organizational units, contacts, distribution lists, public folders for Active Directory domains, and back-up jobs. Maintained proper connectivity of network devices across the corporate LAN and WAN. Managed account creation and Cisco VPN concentrators – ensuring remote connection to the corporate network v ia s ecure R SA T oken c onnections.

● SAP Basis Administrator. Set-up and managed SAP servers that are used by every financial department of the company’s worldwide divisions. Responsible in creating and managing security roles and users. Implemented the transports of all changes from the Development environment, to the Quality Assurance environment, and to the Production environment. Managed the usage and troubleshooted S AN s torage u sing E MC t echnology.

● Managed i mplementation o f S abanes-Oxley, P CI a nd S AS70.

● Worked on the implementation of VMWare ESX virtual technology. Migrated over 100 Microsoft Windows Servers from physical servers to virtual machines in a HP Blade server cluster running VMWare E SX.

● Maintained C isco V PN s ystems w ith R SA t oken a uthentication s ecurity.

I nformation T echnology T echnician 1 999-2007

● Worked o n m aintaining a nd r epairing u sers c omputers, p rinters.

● Worked o n m aintaining c ompany s ervers.

Systems P roficiency

Certifications

Cisco C CNA, C CNA-Voice: C isco I D C SCO11413920; S horeTel Operating S ystems

Windows S erver 2 000/2003/2008/2012, W indows X P/7/8/10, L inux Software

Microsoft L ync 2 010/2013, M icrosoft S kype f or B usiness 2 015, C isco C all M anager, S horetel Director, S AP(ERP, B W, B PC, S olution M anager), E MC N avisphere, E MC R ecoverPoint, E MC Replication M anager, V MWare E SX S erver, V MWare E SXI, M icrosoft S QL S erver 2000/2005/2008/2012, E xchange 5 .5/2003/2007/2010/2013. B osch A ES, E xacqVision v ideo recorder, M icrosoft O ffice, M icrosoft P roject S erver, M icrosoft S harePoint, S MART T echnologies, Polycom R ealpresence

Education

B.A., C omputer S cience 1 999

C .U.N.Y. a t Q ueens C ollege, F lushing, N ew Y ork Hobbies a nd I nterests

● I a m a ctive p ractitioner i n t he m artial a rts o f J eet K une D o. F urthermore, I a m a n a ssistant instructor.

● I a m a lso a ctive p hotographer