Customer Service High School

DENISE T. GARRETT

**** *. **** **. •Philadelphia, PA 19143 • 215-***-**** • *******************@*****.***

CAREER SUMMARY

Experienced and self-motivated professional. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Adept at multitasking to achieve individual and team goals.

SKILLS AND HIGHLIGHTS

Flexible schedule

Effective multi-tasker

Strong organizational skills

Energetic work attitude

Large cash/check deposits expert

Adaptive team player

Courteous demeanor

Cash handling

Customer Service Skills

Expert in MS Office Suite

EMPLOYMENT HISTORY

McDonald’s, Philadelphia, PA 06/2017-08/2017

Crew Member

Welcomed customers as they arrive at the order counter

Provided customers with the menu and suggest food items as per their preferences

Informed customers of any special or new deals that the company has introduced

Took orders by punching them into the POS database and repeat orders to ensure accuracy

Took cash or process credit cards in exchange of meals sold

Self-Employed Childcare, Philadelphia, PA 09/2015-01/2016

Childcare Worker

Communicated with children's parents or guardians about daily activities, behaviors, and related issues.

Cared for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.

Sanitized toys and play equipment.

Kept records on individual children, including daily observations and information about activities, meals served, and medications administered.

Wilson’s Wholesale Meats, Philadelphia, PA 07/2013-08/2015

Deli Clerk

Took orders, and prepared and packed them properly in a timely manner

Assisted food preparers in cutting, chopping, washing and marinating vegetables, fruits and meats

Ensured that both expiry date and price is visible

Monitored stock in display shelves and ensured that it was replenished in an efficient manner

Shoprite Supermarket, Philadelphia, PA 03/2008-06/2008

Customer Service Associate/Cashier

Scanned groceries and ensured proper price scanning.

Balanced daily cash register receipts and provided quality customer service.

Answered customers' questions, and provided information on procedures.

Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.

EDUCATION AND TRAINING

Culinary Arts Program Art Institute of Philadelphia Philadelphia, PA

High School Diploma Overbrook High School Philadelphia, PA

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