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Customer Service Sales

Gurugram, Haryana, India
January 02, 2018

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Md Aftab

A*/***,Phase *

Aya Nagar

Near Shiv Durga Mandir Delhi 110047

Mobile No. 991******* / 817-***-****

Email Id: -

Career Objectives:

Seeking for a challenging career in Marketing and gaining experience in the field to utilize my organizational and marketing skills, in order to increase productivity of organization.

Education Qualification:

Post Graduate Diploma in Management (PGDM) from Apeejay Institute of Technology, school of Management, Greater Noida in 2013 .(Specialization: - Marketing)

Bachelor of Commerce from Barkatullah University, Bhopal in 2010

HSC (commerce) from M.P. Board in 2007.

SSC from U.P. in 2005.

Project Undertaken:

Project Title : Export & import documentation and procedure.

Company : central warehouse corporation LTD.

Duration : 8 Weeks (From May 2012 to June 2012)

Work Experience

Currently working with Fast Fox (OKU TECH PVT LTD)

From- April 2017 To Till date

Company- OKU TECH PVT LTD (Fast Fox)

Designation-Sales Consultant

Location- Gurgaon


Understanding the requirement of client over the phone.

Creating the group on whatsApp for better communication.

Sending the property details to client as per his/her requirement and on Fast Fox panel.

Get shortlisted property by client for site visit.

Educating each and every property in details with client before site visit.

Creating tour, arranging field execute for site visit.

After completing the tour discuss with client about visited property and trying to close the deal.

If owner meeting or conformance call required between client and owner, arranging from my side.

Attending F2F meeting with client, partner broker and owner if required.

Best rent negotiation with owner or partner broker.

Coordinate with all internal departments for best customer service

Proactively follow up.

Achieving monthly target in terms of sale.

Company Name: Jasper InfoTech Pvt. Ltd. (Snapdeal)

From : Dec. 2014 to Dec. 2016.

Designation : Business Development Executive.

Location : Gurgaon


Lead generation.

Verifying all the documents received from the seller with in the registration form.

Ensuring complete track of account status.

Proactively follow up.

Key Account Management.

Fulfilling the assortment gap.

Co-ordinate with warehouse team for timely stock inward.

Giving updates to sellers regarding promotional activities and explaining the benefits to them.

Provide training to seller about seller panel and products listing.

Responding to incoming email and phone enquiries

Encouraging sellers to have maximum POGs on Snapdeal to develop their business.sss


Duration : From May 2013 to March 2014

Payroll : I Process

Product : Credit Card

Designation : Marketing Executive

Location : Noida

Job description

Coordinating with the Manager regarding the Sales targets.

To make a call to all customers for fix the meeting in a limit time 9.30 am to 10.30 AM.

Meeting with customers and giving the presentation about the all cards and handling the cross questions.

After that filling the application form and checking the all documents and closing the deal.

Providing the services after the sales till delivery of credit card.

Use the cross sells and up selling of others products of Bank.

Maintain the strong relationship with customers


Won two times face of in credit card.

NCC B certificate from 1 M.P. Navel unit Bhopal in 2008.

Attend various NCC camp including Republic camp till 2nd stage.

Won 3 times monthly competition in Snapdeal.


Basic computer knowledge, MS Office, MS Word, Internet


Father’s Name - Mr. Md. Nizamuddin

Mother’s Name - Late Mrs. Hiyatunn Nisha

Date of Birth - 08 May 1989

Gender - Male

Marital status - Married

Nationality - Indian

Language known - Hindi and English

Permanent address - Vill+post Saharashapali Dist.- Ballia Uttar Pradesh Pin 277001


I hereby declare that the above written particulars are true to the best of my Knowledge.


Place: Delhi / NCR (Md. AFTAB)

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