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Customer Service Sales

Location:
Rocklin, CA
Posted:
January 02, 2018

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Resume:

SONDRA WESTLY

ac3vm3@r.postjobfree.com

916-***-****

I am an enterprising Sales and Marketing Specialist, who is also an innovative team player that excels at multi-tasking in

Fast Paced environments, yet I work well independently too. I have excellent communication and customer advocacy skills.

My strengths include:

Excellent Oral/Written Communications Skills

Marketing Communications Experience

Sales and Promotions Experience

Great Business Management Skills

Significantly Increasing Territory Sales

Strong Cold-Calling/Closing Skills

Superior Project Management Experience

Extremely Goal Oriented

Excellent Customer Service

Experience in Sales, Marketing and Merchandising

PROFESSIONAL SUMMARY

Computer Skills:

I possess strong computer skills encompassing MS Office, Desktop Publishing, Graphic Design, Web Master Skills and Salesforce/Other CRM Software.

Marketing/Sales Skills:

Marketing/Sales of the following: Industrial Supplies; Medical Devices; Energy Efficient Lighting; Advertising; Medical Services; Hardware; Software; Sports Products; Solar Products; Electronic Data Processing Services; Marketing Communications; Marketing, Writing and Editing Skills; Internet Marketing; Excellent Customer Service/Merchandising; Sales Support; Management; and Negotiating Skills.

EXPERIENCE

09/17 to Pres. Bemer Group

Market/sell PEMF Medical Devices to Medical Care Professionals, as an Independent Contractor.

11/17 to Pres. MedXPrime

Market and sell Laboratory Services to doctors, as an Independent Cotractor.

10/14 to 02/17 CCP Industries, Area Manager

Market/sell Industrial Supplies to businesses including medical offices and hospitals.

3/13 to 9/14 Piezosurgery Inc., Account Representative/Product Specialist

Market Medical Devices to doctors in large territory working as a Road Warrior;

Cold call, demo, sell Medical Devices, and provide comprehensive training to customers;

Assist in surgeries using our company’s device;

Participate in Tradeshows/Courses; and

Provide excellent customer service, as needed, including troubleshooting device problems.

6/12 to 3/13 Modern Energy Concepts, Energy Consultant

Sell Energy Efficient Lighting to small and large businesses, as a Third Party Vendor for PG&E.

2/10 to 5/12 Soul-Er for Solar

Market and sell solar products and attend Trade Shows. .

S. WESTLY’S RESUME PAGE 2

2/08 to 2/10 Fanfare Media Works, Account Manager

Promote and Sell Advertising to local small businesses.

11/04 to 1/08 Erwin Medical Group, Inc., Account Manager

Promote and market the company's medical services;

Promote and market the parent company's services; and

Increase business with current customer base.

3/02 - 3/03 Aqua Lung America, Inc. (U.S. Diver, Inc.), Outside Sales & Promotions Representative

Managed a sales territory providing excellent customer service and merchandising experience;

Increased Territory Sales four-fold;

More than doubled customer-base in my territory;

Increased my customers' sales through my promotional efforts; and

Opened a Corporate Account in addition to many smaller accounts.

6/00 -10/01 Samsung Electronics America, Inc. (Digital Information Technology Division)

Marketing Specialist/Web Master/Sales Support

Provided excellent customer service, sales support and technical support for customers/potential customers;

Received Sales and Marketing Excellence Award for outstanding work;

Worked with strategic partners and significantly contributed to Product Marketing and Channel Marketing programs;

Proven Project Management Skills;

Created, edited and maintained multiple corporate web sites and improved these sites, including searching for ways

to enhance content of site, wrote content and designed graphics for sites as well as animated graphics for advertising on major search engines; and

Trade Show Preparation and Active Trade Show Participation, as needed.

5/98 – 5/00 MANEX SYSTEMS, INC.

Marketing Manager/Web Master/Sales Support

Promoted the company’s Enterprise Resource Planning Software;

Created and maintained the company’s web site and marketed the site;

Wrote and distributed Press Releases;

Created alliances with other companies;

Sales Support and Customer Service;

Designed/created promotional literature and arranged trade conferences.

Education

University of California, Santa Cruz – B.A. in Psychology; Minor in Biology.

San Jose State University Professional Development Center:

Marketing Communications Certificates, "General" and with "Internet Emphasis”

Internet Business Specialist Certificate (Equivalency)

Internet Achievement Award

DeAnza Community College - Various web design/programming courses; and

World Coach Institute – Certified Professional Coach, Certified Wellness Coach



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