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Sales Customer Service

Shakopee, Minnesota, United States
January 01, 2018

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Shakopee, MN ***** 612-***-****

Document Center Speicalist

Experienced document center specialist and customer service professional with a proven track record of accountability. Facilitate day-to-day office duties using a diverse skill set, including excellent communication, organization and time management. Seeking an office position at a growth-oriented company where I can utilize my administrative and analytic skills and progress in my career and learn new business practices.

Areas of Strength and Expertise

Inventory management

Customer Service

Sales Administration

Schedule Maintenance

Cash Management

Phone Assistance

Vendor Coordinator

Mail Distribution

HR Support

Professional Experience

Braun Intertec, Minneapolis,MN 2017 to Present

Document Center Specialist

Mantaining a organized room. Helping with printing of grants, booklets and any other literature that needs to go out the government office.

Sort Mail and distrubate to correct location

Help with covering the front office phones for lunches or vacation time.

Using UPS, FED EX and Spee Dee Shipping companies

Ordering Supplies for the office

Mantaining a organizd and clean conference rooms and kitchens for guests.

Warners’ Stellian, Shakopee, MN 2015 to 2017

Office Manager

Provide management, accounting, and sales with daily administrative duties. Serve as lead receptionist and first point of contact for customer. Assist customers with requests, inquiries, and issues. Work with outside vendors to order office supplies. Responsible for sales transactions, cash balance of drawer and weekly petty cash.

Key Accomplishments:

Helping manager with day to day funcations of the office and helping with the sales

Team with orders.

Check in inventory

Help manager with daily reports for sales team

Help with reviews

Furniture Mart, Shakopee, MN 2010 to Present

Part-time Administration

Support the sales department with administrative tasks and customer assistance. Provide customer support in store and over the phone. Assist with sales transactions and balance the drawer at end of shift.

Key Accomplishments:

Able to help customers with accounting problems.

Answering the telephones

Helping with directing customer to the proper person

Zinpro Corporation, Eden Prairie, MN 2001 to 2016

Office Assistant

Provided management, marketing, sales, and HR team with administrative support. Handled all incoming/ outgoing mail and distributed throughout the company. Scheduled and set up meetings for management and helped to keep them running smoothly and on time. Worked with outside vendors to order office supplies and sales literature. Answered customer requests and inquiries over the phone and through email. Assisted HR with creating new hire letters.

Key Accomplishments:

Very well organized and able to maintain muplible projects at a time.

Back up the receptionist when on breaks or vacation

Helped with set up and take down after a meeting

Ordering supplies for the office

Complying literature to send out to trade shows and to the sales team

Getting packages thru customs with the proper information

Shipping and receiving

Mail sorting

Maintain a neat and organized office space and stock rooms

Education and Training

Diploma, Minnesota Institute of Medical and Dental Careers

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