Customer Service Employee Relations

Sandra Hinde

***** ********* **

Mineral Point, Mo 63660

602-***-**** (cell)

***********@*****.***

Objective: To obtain a position with a company that promotes great employee relations and a strong customer service culture.

Education:

Mineral Area College Park Hills, MO

Pacific High School GED Pacific, MO 1987

Victorian Place of St Clair – CMA & Insulin certification 2017 UniTec Career Center – Certified Nurse Aide (still going) Experience:

October 2017 – November 2017 CMA – Dunsford Court

Passing meds as prescribed in the MAR book, having them sign for them as well. Residents are all such sweet people.

October 2013 - November 2014 WAH Customer Service APAC Incoming sales phone calls on various products.

June 2006 to February 2009 Home Care Attendant DCAI Taking care of clients needs as per his/her instruction to their care plan and approved by Medicaid and social worker.

February 2001 to May 2001 Collector Chase Manhattan Mortgage Outbound calling in a call center environment. Calling past due account customers to bring their accounts up to date and/or put on payment plans to bring accounts current.

September 2000 to November 2000 Skip Tracer/Collector Sears Credit (contractor) Track down customers using various types of software such as NPS, Direct Response, TSYS, credit bureau reports, etc. Once tracked a lost customer down would update their address information and any other info needed and try to get a payment from them.

August 1994 to May 1999 Substitute Teacher K-14 School District Potosi School District,

Take over classroom while regular teacher was away as per his/her instructions. Including such tasks as roll taking, giving tests, going over homework assignments, etc.