Customer Service Representative

Patricia Jones

Columbus, GA

Cell: 706-***-****

E-Mail: ********@*****.***

Professional Summary

Customer service professional dedicated to effective team management and customer satisfaction. Uses? sound judgment and an ability to resolve problems tactfully and diplomatically.

Work History

July 2002 to Current

Columbus Career Center Columbus, Georgia

Lead Customer Service Representative

Education

Fort valley State University Fort Valley, Georgia

Bachelor of Arts English

Skills

Exceptional interpersonal communication

Effective workflow management

Microsoft Outlook, Word and Excel

Exceptional telephone etiquette

Effective problem solver

Customer-focused

Inventory control

MS Office expert

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