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Customer Service Administrative Assistant

Detroit, Michigan, United States
$30,000 - $40,000
January 01, 2018

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Maria L. Bradley

***** ********* **.

Detroit, Michigan 48221

Cell: 313-***-****


To obtain an administrative position where my administrative and customer service skills as well as my communication and organizational skills would be an asset to the further success and growth of your company.

Work Experience

Sales Administrative Support 11/2006-7/2017

Carhartt Inc.

5750 Mercury Dr.

Dearborn, MI 48126

Administrative clerical support

Operated company front receptionist desk

Managed work calendars and scheduled meetings

Catered business meals onsite and offsite meetings

Managed travel and hotel arrangements for internals and externals

Expense reporting

Maintained upkeep of conference rooms and showroom

Assisted with special company projects and events

Ordered office supplies upon request

Front Desk Receptionist

Carhartt Inc. (Kelly Services) 10/2006-11/2006

5750 Mercury Dr.

Dearborn, MI. 48126

Operated multi line phone system

Transferred calls to appropriate personnel

Took Greeted all guests and emplyees

Managed sign in/out log

Took detailed phone message

Transferred orted and distributed incoming mail

Maintained lobby area and conference rooms

Office Receptionist

Wendelin Steel Co. 01/2004-02/2006

23680 Research Dr.

Farmington Hills, MI. 48335

Answered multi line phone system

Took detailed phone messages

Greeted and assisted incoming customers

Sorted and distributed inccoming mail

Maintained filing system

Processed steel orders

Received customer order payments

Maintained lobby area and employee kitchenette

Performed other clerical duties

Switchboard Operator/ Service Cashier

Jorgensen Ford 12/1999-03/2003

8333 Michigan Ave.

Detroit, MI. 48204

Answered multi phone line system

Operated voice pager system

Maintained filing system

Service Cashier

Scheduled service appointments

Performed other clerical duties

Medical Appointment Scheduler

National Healthcare Resources 03/1999-11/1999

26011 Evergreen Road

Southfield, MI 48076

Scheduled patient appointments and consultations

Scheduled patient depositions

Maintained filing system

Confirmed patient appointments by phone and email

File Clerk

National Healthcare 01/1999-03/1999

26011 Evergreen Rd.

Southfield, MI

Maintained filing system

Filed patient medical charts with updated information

Faxed patient medical bills to proper insurance compaies and patient employers

Managed all incoming and outgoing mail

Retail & Merchandising 07/1985-01/1999

J.C. Penney Co.

Southfield, Michigan 48076

Greenfield Road Highway #102

Senior Merchandising Assistant 05/1998-01/1999

Customer Service Training Supervisor 05/1995-05/1998

Merchandising Assistant 08/1991-05/1995

Sales Cashier 07/1985-08/1991


Wayne State University

Detroit, Michigan 48202 09/199*-**-****

Fashion Merchandising Major

Wayne County Community College

Detroit, Michigan 48228 09/1987-05/1991

Associate Arts Degree

Fashion Institute of America

Southfield, Michigan 48076 09/1985-02/1987

Fashion Merchandising Certificate

Cooley High School

20227 Hubbell 09/1981-06/1985

Detroit, MI 48227

High School Diploma

Skills and Experience

Switchboard multi line phone system, Microsoft Outlook versions 2008, 2010 and 2013, 365 Microsoft Outlook, Microsoft Word, Excel, Internet, E-mail, SAP, Concur, Lotus Notes, Same Time, Data and Numeric Entry, Typing, Fax, eFax and Scan.


Charlie Siracusa - 313-***-****

Lauria Zonca - 313-***-****

Michelle Rheubottom - 313-***-****

Paul Hundhammer - 313-***-****

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