Accounts Payable Customer Service

Alexandra Mora

**** ********** ***** **. ********, VA 23233 804-***-**** *********@*******.***

Objective

Motivated and seasoned professional seeking a position in a challenging environment. Over 20 years of experience providing accounting and administrative support to customer-service oriented companies. Excellent communication and customer service skills, ability to efficiently manage multiple projects/assignments and solve problems to get the job done. Proficient in MS Office Suite, other attributes include well organized, very detailed oriented, great self-starter with a strong work ethic, dependable, honest, learns new skills quickly, and respectful of others, team player. Education

4 years of Law School: Universidad de Derecho y Ciencias Sociales, Buenos Aires, Argentina

Master in Education: Cangallo Schule Buenos Aires, Argentina

ADP Certified: ADP Payroll Seminar Miami, FL

Bookkeeper Certification: Miami Dade Community College, Miami, FL

Certified Credit Counselor: Consumer Credit Counseling - Debt Negotiator, Collections, Miami, FL

Excel I & II Certification: Fred Pryor Seminars- Park University Enterprises, Inc. Richmond, VA Skills & Abilities

Native Proficiency level (Oral & Written) in; Spanish, Italian, & Portuguese

ADP- Certified

Proficient in MS Office Suite: (Word, Excel, Access, Power Point, Outlook)

Other software includes, PLX, Fast Data, LPS, STM Partners, CMS

Proficient in general office duties, data entry

Proficient in Sage Timberline Office

DHS/FEMA Clearance

Experience

ACCOUNTS PAYABLE SPECYALIST STANLEY CONSTRUCTION CO., INC. I MAY 2017 – NOV 2017

. Manage Invoice processing using Sage 100 CON accounts payable system.

. Receive daily invoices by mail and email, verify accuracy and match them with the receiving tickets.

. Code Invoices with the G/L accounts, enter and run check register report. Maintenance of A/P filing

. Ensure the Subcontractors W9 tax forms and Certificate of Insurance are obtained and updated.

. Receive and verify monthly credit cards receipts for 15 accounts, keep excel log and prepare it for payment.

. Daily maintenance of the Heavy Equipment Repairs and Service using the Sage Equipment Module.

. Responsible for maintain the Fuel daily invoices posted in Excel spreadsheet

. File Quarterly Diesel Fuel Report.

. Assist answering phones, and ordering office supplies and others. 1

CONSUMER DIRECT-NLSU DEPARTMENT, CD & RETAIL PROCESSING DEPT. SUNTRUST MORTGAGE 2013- 2017

Collecting upfront fees for consumer direct and retail loans using First Data System.

Processing fund transfers, fee waivers, and fee refunds for loans using STM and Empower Systems.

Order services such as appraisals, title work, and closing packages for FHA, VA, and CONVENTIONAL Mortgages.

Sending HARP Tools/GSE Valuations to customers for their loans via Email or FedEx

Verify completion of appraisals in CMS.

Receiving daily check payments for consumer direct and retail, posting them to STM Partners and Empower Loans, and preparing them to be sent to accounting for further processing.

Keeping a daily Excel spreadsheet for refund transactions through CD and retail loans reported monthly to accounting.

ACCOUNTS PAYABLE / ADMINISTRATIVE ASSISTANT ROOF SYSTEMS OF VIRGINIA, INC. 2005-2012

Managed invoice processing using the Timberline accounts payable system.

Ensured accurate disbursement of accounts payable checks and maintenance of accounts payable filing.

Responsible for inventory management, including maintenance of an excel purchase order log, matching receiving tickets with invoices to ensure receipt of correct material.

Vendor Management responsibilities, ensured vendor tax forms and Certificates of Insurance for Subcontractors were obtained, reviewed for completeness and maintained for reference.

Assisted vendors with all questions including verification of billing and balances due.

Answered busy 3-line phone system and routed calls to proper individuals.

General office management tasks: receiving and shipping packages and documents and ordering supplies.

Provided general administrative support including correspondence in Microsoft Word.

Assisted the Controller with payroll and HR tasks including document translations and employee phone calls.

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