Administrative Assistant Customer Service

Sagar Pachchigar

Brampton, Ontario (ready to relocate)

289-***-**** **********@*****.***

Administrative Assistant

Professional Summary

Personable, highly Organized and Multi-tasking University Graduate with proven office administration, written and verbal communication, travel planning, and email management skills. Seeking a position as an Administrative Assistant at a company, where I can leverage my organizational and research skills to help succeed the team.

Areas of Expertise

Attention to detail

Report generation

Interpersonal Skills

Confidentiality Maintenance

Customer Service

Troubleshooting

Business Correspondence

Filing, Faxing and Mailing

Recruitment support

Sense of urgency

Transcription

Data Analysis

Professional Experience

Recruitment Assistant (Internship) 2017 to present

Ex-Sell Sales and Merchandising ON, Canada

Post open positions on social media and screening relevant candidates

Schedule candidates for skype, telephonic and personal interview as per management requirements

Confirm all applicants are prescreened, evaluated and processed in accordance with company’s recruitment compliance practices and procedures

Maintain Recruitment dashboard for specific analysis of data using Microsoft Advanced Excel

Associate 2017 to present

DSV Solutions Inc. / Randstad ON, Canada

Ensure planning & accuracy by completing documentation of the put away and replenishment products

Monitor stacking and storing of products in the appropriate area according to established procedures

Facilitate and train all new associates and responsible for new employee orientation

Administrative Assistant 2015 to 2017

UPL LTD Gujarat, India $2.5 billion Global Indian agrochemical manufacturing company

Assisted HR Head and General Manager Operations; provided administrative and business support and supported other members of the executive management team.

Maintained multidimensional complex calendar events and created effective organized filing system

Handled confidential material at the highest level

Maintained record of vacations, absences and other general information of employees in online system

Key Contributions:

Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events, saving at least $50K annually.

Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale

Office Administrator 2013 to 2015

InterWrap India (IPP) Silvasa, India $430 million, Global Canadian packaging manufacturing company

Managed six sigma special project and trained staff on procedures, processed bills and incoming daily mail

Prioritized emails, received incoming calls, scheduled board and foundation meetings

Organized travel and stay arrangements for all national and international executives of the company

Key Contributions:

Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures;

Processed, tracked and posted all insurance claims with 100% to date completion

Office Assistant 2011 to 2013

Nelson Global Products (erstwhile Cummins India Ltd) Daman, India USA multinational

Planned, scheduled and produced all company meetings, including meetings with VIP clients

Maintained office equipment’s; printers, telephones, projectors and fax machine

Prepared employee notices, various letters, memorandums and other documents as required

Key Contributions:

Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy

Education and Training

Gujarat Technological University (GTU) Gujarat, India 2011

University Graduate in Business Management

Additional Credentials

Technical Skills: Microsoft Office - Word, Excel, Power Point, Outlook; Taleo TBE (Oracle) as HRIS

Languages : Gujarati (Native), English (Fluent), Hindi (Fluent)

Hobby : Creating Short films

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