Administrative Assistant Customer Service
Resume:
Wayne Robinson
*** ******** ****,********* ** ***88
Apt 207
***********@*****.***
OBJECTIVE
Currently in search of a position that will allow professional growth while using my client interface experience to aid in the growth of a company.
Skills
Strong organizational skills
Microsoft Office
Creative problem solver
Excellent communication skills
Developed listening skills
Attention to detail
Courteous demeanor
Strong ability to multi task
Experience
May/2017-Present – Customer Service Supervisor Monkey Sports
Oversee 20 employees
Customer support
Open and Close Cash Draws
Coordinate Softball/Baseball Team Events
Returns/Exchanges
Hourly Sales Tracking
Work with Management on Rules and Regulations for Baseball Equipment
Attend Promotional Events
6/2007-5/2017 – Sr. Client Call Center Representative ADP Total Source
Customer Support
Set up Client Term Letter
Coordinate and train new employees
Records Management
Trouble shoot and resolve inquiries
Provided accurate account information
Handle FedEx packages (inbound and outbound)
FIling
2/2007-6/2007 – Benefits Administrative Assistant ADP Total Source
Created client and employee enrollment packages
Input and audited enrollments
Followed-up with clients on open items
Assisted in training temporary employees
Worked with several ADP proprietary HR information and case management systems
Provided accurate account information
6/2006- 1/2007 – Administrative Assistant Comcast Cable (Temp)
Customer Service outbound call center
Reviewed orders for accuracy and completeness
Review orders for accuracy before processing
Trouble shoot and resolve inquiries
Record Management
Provided accurate account information
2/2006-6/2006 – Benefits Administrative Assistant ADP Total Source (Temp)
Created client and employee enrollment packages
Input and audited enrollments
Followed-up with clients on open items
Assisted in training temporary employees
Worked with several ADP proprietary HR information and case management systems
Provided accurate account information
Education
Boston High School, Boston, MA- Diploma
Contact this candidate