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Administrative Assistant Customer Service

Location:
Kennesaw, Georgia, United States
Salary:
14
Posted:
January 03, 2018

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Resume:

Wayne Robinson

*** ******** ****,********* ** ***88

Apt 207

617-***-****

ac3v8n@r.postjobfree.com

OBJECTIVE

Currently in search of a position that will allow professional growth while using my client interface experience to aid in the growth of a company.

Skills

Strong organizational skills

Microsoft Office

Creative problem solver

Excellent communication skills

Developed listening skills

Attention to detail

Courteous demeanor

Strong ability to multi task

Experience

May/2017-Present – Customer Service Supervisor Monkey Sports

Oversee 20 employees

Customer support

Open and Close Cash Draws

Coordinate Softball/Baseball Team Events

Returns/Exchanges

Hourly Sales Tracking

Work with Management on Rules and Regulations for Baseball Equipment

Attend Promotional Events

6/2007-5/2017 – Sr. Client Call Center Representative ADP Total Source

Customer Support

Set up Client Term Letter

Coordinate and train new employees

Records Management

Trouble shoot and resolve inquiries

Provided accurate account information

Handle FedEx packages (inbound and outbound)

FIling

2/2007-6/2007 – Benefits Administrative Assistant ADP Total Source

Created client and employee enrollment packages

Input and audited enrollments

Followed-up with clients on open items

Assisted in training temporary employees

Worked with several ADP proprietary HR information and case management systems

Provided accurate account information

6/2006- 1/2007 – Administrative Assistant Comcast Cable (Temp)

Customer Service outbound call center

Reviewed orders for accuracy and completeness

Review orders for accuracy before processing

Trouble shoot and resolve inquiries

Record Management

Provided accurate account information

2/2006-6/2006 – Benefits Administrative Assistant ADP Total Source (Temp)

Created client and employee enrollment packages

Input and audited enrollments

Followed-up with clients on open items

Assisted in training temporary employees

Worked with several ADP proprietary HR information and case management systems

Provided accurate account information

Education

Boston High School, Boston, MA- Diploma



Contact this candidate